GL's/DDA
This is the Deposit Fraud Losses GL
79955
This states properties must be advertised no later than 8/31.
New York
How often does the B Notice list come out?
Once a year
The processor must send a letter within ___ ____ days of providing the provisional credit. The letter must include the ___ the credit was issued and the _______.
Two Business
Date
Amount
How many reviews are completed for Due Diligence letters?
Two
This is the State Withholding GL
23937
When do funds for checks get placed in GL 28115?
During the Stale Dated Check Process
If a client receives a B Notice letter, what date must backup withholding begin should they not respond?
12/31
Interest calculations are not required for _____ _____ _____, for both ________ ___ _______ accounts.
paper check disputes
consumer and business
This inline control is to review open disputes between 24‐45 days old to ensure we are not missing any case updates in Data Navigator, we are following up on forms for ACH disputes, following up with demand letters for check disputes, following up on cases in CST for Zelle disputes and Bill Pay. Ensuring we are closing out cases by day 45.
Weekly Aging Dispute Review
This is the Deposit Fraud Funds GL
49821
IRS regulations require a 10% federal withholding at escheatment for these types of accounts.
IRA
What tax forms do we correct?
1042-S
5498
1099-INT
1099-R
What is the network Zelle transactions are done on?
Paynet
This inline control is to review the current day ACH returns, ensuring the correct return code was used based upon the form received and completed by the client. Also, to ensure we have the signed and completed WSUD aka ACH Dispute form.
ACH Return Review
This DDA is for ICS Settlement
760062544
What newspaper do we use to publish?
New York Post
What date must the January tax forms be postmarked for?
January 31st
How many MAPS are we on for disputes
647: Dispute investigation and decisioning
718: Dispute letters
719: Remittance transfer letters
2023-OCOO-09-ISS.1: ACH WSUD
Closed Dispute Review is processed by what team?
Quality Assurance Team
This is report number that we look at to see GL to GL impact in StarPC
220GLR240
Which states required certified mailings?
Ohio
New York
New Jersey
What is the threshold for a 1099-INT?
$10.00 or more
Why and When do we do an interest calculation?
Why: To remain in compliance with Reg-E which states we should make the client whole as if the unauthorized transaction never occurred.
When: When credit is being issued to an account and the transaction took place in another month.
This is the threshold for regulatory errors on any of our QA reviews?
2.5%