Office / clinical Procedures
The purpose of aging the accounts receivable:
what is to identify past due accounts for collections
If a patient complains of chest pain and collapse in the office the medical assistant should
What is:
Make sure patient is breathless and pulseless before administering CPR
A subdivision of the brain that consist of medulla, pons, and midbrain, located between the spinal cord and the cerebrum is called the:
What is the brainstem
the most common bacteriologic stain is:
what is the gram stain
what is deep
When a patient cancels an appointment, the medical assistant should :
immediately reschedule another appointment
A medical assistant may give an injection
Only when ordered by a physician
one complete heartbeat, combining the contraction and relaxation phase is known as the:
what is the cardiac cycle
when performing a finger puncture, the first drop of blood should be?
what is wiped away
The substance used to prevent x-ray exposure is
what is lead
The first way to communicate courtesy to the telephone caller is ?
Answer promptly, identify yourself, and ask how you may help them
Patient calls the office and states they have received a blunt injury to the eye, the medical assistant should advise them to:
Come into the office as soon as possible to have eye checked
The small sac attached to the underside of the liver and stores bile is called the:
What is the Gallbladder
Intradermal injections are usually given for?
what is allergy testing
Relapse refers to
what is reoccurrence of symptoms
If a patient is feeling faint during a venipuncture procedure, the medical assistant should:
Have patient put their head between their knees and hold the smelling salt under their nose
The patient is more cooperative if they
Understand the procedure being done
the bone that forms the forehead and bony sockets which contain the eyes
what is the frontal bone
when a small sample of tissue is taken from the body and sent to a clinical lab to be examined or studied is called
what is a biopsy
Prognosis refers to :
what is Predictions and outcomes
A patient bleeding heavily from a wound on the forearm, you should
Apply direct pressure
A tray for a pelvic examine normally includes:
what is lubricant, vaginal speculum, and gloves
The collar bone is also known as the:
what is the clavicle
A z-track injection is an ___________ injection given in the gluteal muscle of the buttocks
What is intramuscular injection
A device to monitor electrical heart activity
what is an Electrocardiograph