Miscellaneous UWS
This rock band, we learned about in November, had a unique method for ensuring quality at their concerts.
Who is Van Halen?
Proof Items needed to clear Free Look Verification audit.
What is the Vehicle Registration, Vehicle Photos, and Signed Driver List?
This is what you fill out when you need to slide your time or attend an ERG event.
What is a Schedule Flexibility Form
The final gainshare factor for 2023.
What is 1.78
This is how UWS would rate these vehicles.
What is a Flatbed, Car Carrier, and Tractor.
The most common complaint from UWS specialists regarding calls from customer service.
What are cold transfers?
The two pieces of info we need to verify/understand before clearing an OOS POGA.
What is the Residency in the State, and Garaging Location?
When working walk-in OT, these are the earliest and latest times you are allowed to work.
What is 5:00am and 11:59pm.
This is the name of the app used to reserve a desk in office when you are without internet at home.
What is the Hummingbird app
This is the total number of emails UWS received in our UWS Main Box in 2023 (within 5,000).
What is 62,828
A common question we should be asking customers when working Use Class, POGA, and Unlisted Driver audits.
How does your business operate?
4% or less is our UWS phone call abandoned rate goal. However, this sustained percentage increases the likelihood of reduced powr time.
What is 8%?
Inclusion Quarterly is next month, name one title of an event/activity that is being offered to you?
My Beautiful Brain, Am I Self-Aware?, DEI Highlights*, Career Central, How Do We Discuss...?, Communicating Inclusively, Our DEI Growth Journey, Series 1, Fit Into the New Year, DEI with Benefits, Growing Through Conversations
What is April 4, 2024.
The total number of POGA 2.0 audits worked in 2023. (within 3,000)
What is 25,466 total POGA reviews
The daily average number of phone calls handled so far in 2024 by UWS phone specialists. (within 25 calls)
What is 430 calls per day?
This is what Peter B. Lewis handed out to employees for Gainshare many years ago.
What is a $100 bill.
MA, TN, UT, TX have this in common.
What are NEMT states?
Name three out of four additional reasons why we might decide to cancel a policy we're reviewing for Rapid Growth?
What are: driver/vehicle ratio, unacceptable DOT, unlisted vehicle inspections, claims activity?
This is submitted for approval with Resource Planning at least 24 hours prior to the date but no more than 182 days in the future.
What is Volunteer Time Off?
The total number of years of Progressive experience on the team, including Denise & Rick. (within 5 years)
What is 86 years?