Expenses (AT 20-13)
Frequently Asked Questions
FUN FACTS FROM THE LAST MEETING

Trivia
ALERTS
100

To give SUA, LUA, or a phone expense you need what?

utility bills

100

How can a customer check the balance on their EBT card?

1-800-997-2222

100

Has 250 pairs of shoes

Lori
100

How many legs does a lobster have?

10

100

What does "DU" stand for?

Document Uploaded

200

Case managers must verify shelter and dependent care expenses when? 

At redetermination, application, and interim change

200

When are SNAP benefits issued?

between the 4th and 23rd of each month depending on their last name

200

Was born with three nipples

Sharay

200

Which planet is known to have the most gravity?

Jupiter

200

Clicking on what symbol takes you to the case home page

eye

300

this is no longer declaratory

shelter and dependent care expenses

300

How does a customer appeal the decision on their case?

Call 1-800-332-6347 to initiate the claim or complete the request for a fair hearing form

300

Babysat a few of our team members

Rebecca

300

How many Olympic Rings are there?

5

300

Clicking on what symbol takes you to the actual alert

arrow

400

Can you process the case without the verifications?

Yes, you must add text to the notice advising the customer that she or he may receive the deductions if required shelter and/or dependent care verification is submitted at any time during the certification period. 

400
What is the website customers can go to apply online?
400

Has two bachelor's degrees and two masters degrees

Meredith

400

What type of fish is Nemo?

Clownfish

400

What does "IA" stand for?

 Informational Alert

500

Can you give the utility expense if the 1130 or lease states utility are the responsibility of the customer?

No, you must have the utility bills. 

500

According to the Frequently Asked Questions, when were interviews required for recertifications?

April 2022

500

Who were the two gift card winners?

Altoyia and Sharay

500

Name the animal with the largest eyes.

Giant Squid 

500

If an alert is received from one of the electronic data exchanges (SVES/SDX, PARIS, AVS, etc) it will show as what type of alert (two letters)?

DX