Health & Safety Responsibilities
What are your responsibilities under relevant health and safety legislation and the Industry Code of Practice for Nail Services?
To ensure safe work practices, follow hygiene protocols, and protect both clients and yourself from harm.
What protective equipment should be available for use during nail services?
Gloves, masks, aprons, and eye protection
What is the purpose of using effective consultation techniques in nail services
To assess the client’s needs, understand their expectations, and identify any contraindications
What are some common contra-indications that require a medical referral?
Fungal infections, viral infections, severe eczema, and psoriasis?
How do you identify treatable nail and skin conditions during a pedicure service?
By examining the nails and skin for signs of damage, infection, or dryness
Why is it important not to discriminate against clients with illnesses and disabilities?
To to ensure inclusivity, fairness, and a welcoming environment for all clients?
Why is it important to use protective equipment during nail services?
To protect against chemical exposure, cross-contamination, and injury
How do questioning and listening skills help during client consultations?
To gather information about the client’s preferences, health history, and specific treatment requirements
Bonus Question: Name 2 types of questioning techniques
What are some contra-indications that may restrict a pedicure service?
Open wounds, broken nails, and severe swelling
What types of techniques are used in pedicure services, and how are they carried out?
Cutting, filing, exfoliating, and massaging, performed with appropriate tools to ensure proper care
Why must a parent or guardian be present when treating minors under 16 years of age?
To obtain legal consent and ensure the safety and well-being of the minor
What is contact dermatitis, and how can it be avoided in nail services?
A skin condition caused by irritation or allergic reactions to substances, and it can be avoided by wearing gloves and avoiding prolonged contact with chemicals
Why is it important to record client responses during consultation?
To ensure accurate records for future treatments and legal purpose
What are some possible contra-actions that could occur during or after a pedicure service?
Redness, irritation, or swelling around the nails
How do you select and adapt pedicure services for individual client needs?
By considering the client's age, nail health, skin condition, and personal preferences?
What is the legal significance of gaining signed, informed consent before performing a service
To confirm that the client agrees to the service and understands the risks involved
How should pedicure tools be prepared, used, and maintained?
Cleaned, disinfected, and sterilized tools regularly and stored safely
What is the legal significance of recording client responses?
To protect both the therapist and client in case of any disputes or misunderstandings?
Why do certain contra-indications require a referral to a medical professional?
To ensure the client receives appropriate care and avoid worsening the condition?
What are the benefits and effects of foot and nail treatments?
Improved circulation, smoother skin, and healthier nails
Why is it important to keep and store client records?
To maintain a detailed history of treatments, allergies, and preferences for future reference?
What are the different methods of disinfecting and sterilizing pedicure tools?
Soaking in a disinfectant solution and using an autoclave for sterilization
Why is it important to encourage clients to ask questions during consultation?
To ensure clear communication and provide an opportunity for the client to understand the treatment and its risks
What is the importance of asking clients about contra-indications before performing a pedicure?
To ensure the safety of the client and prevent adverse effects during the treatment
How does incorrect use of pedicure tools affect the nail and skin?
It can lead to injury, infection, or damage to the nail and skin