Social Skills
What you do with your eyes to show who is speaking that you are engaged and paying attention
Making eye contact
Who painted the ceiling of the Sistine Chapel?
Michelangelo
If a discussion becomes too heated, taking a (........) can prevent people from saying something they may end up regretting
time-out/cool off period
What was the name of the famous music festival held in 1969 in upstate New York?
Woodstock
Bob crosses his arms and rolls his eyes when his ex walks into the room. What is a possible emotion Bob is feeling?
Annoyed/frustrated
This is a listening technique that involves repeating back what you heard in your own words to ensure you understood correctly
Paraphrasing/summarizing
Who is often referred to as "the father of the atomic bomb"?
Oppenheimer
Describe what emotional validation is
Acknowledging and accepting another person's feelings, thoughts, or experiences as real and understandable without judging or trying to fix them
Which group released the album "Rumours" in 1977?
Fleetwood Mac
When someone is checking their watch/phone and looking towards the door while you are talking, what is that your signal for?
Time to end the conversation/wrap it up
Types of questions that cannot be answered with only a "yes" or "no"
Open-ended questions
Who was the first scientist to observe Saturn's rings?
Galileo Galilei
A conflict resolution strategy focusing exclusively on both parties needs are met
Win-win approach
What is the best selling album of all time?
It was released in 1982
Thriller - Michael Jackson
What is sarcasm?
Use of words that means the opposite of what you actually think
The term for matching the emotional tone of the speaker, which shows you understand their feelings
Empathy
Which pandemic affected roughly a third of the world population near the end of WWI?
The spanish flu
What is it called when both sides give up a portion of what they want so they can make an agreement?
A compromise
What was TLC's biggest hit single?
Waterfalls
How do you apologize sincerely if you make a mistake?
Above all, be honest
The term describing the invisible physical boundary around someone.
Personal Space
Which ancient Egyptian goddess was depicted as a cat?
Bastet
This is the term for the ultimate goal of conflict resolution, where you repair the relationship and solve the root of the problem
Reconciliation
Which rapper's real name is Marshall Mathers?
Eminem
Who has made you feel the most included in your life? What did they do to make you feel this way?
congrats to whoever chose this question:)