Operations
JN LIVE
ONE JN
General
Credit Card
100

Reversing a transaction because information was incorrect, or funds were not received.

What is Transaction Recall

100

Selected to self-unlock or reset password

What is 'Forgot Credentials'

100

Validation time

What is 5-15 minutes

100

No longer required to open account

What are references

100

Types of cards

What are classic, gold and business infinite

200

SLA to process POS discrepancies

What is 15-21 business days

200

Account type that cannot be added

What is Line of Credit

200

How the team and member communicate

What is chat

200

System used for debit card

What is MultiLink

200

Access credit card transactions

What is KPRO

300

Head of Operations

Who is Michelle Hinds

300

Launch of JN LIVE update

What is November 4, 2023

300

App location

What are Google Play and Apple

300

Head of the Group

Who is Earl Jarrett

300

Cut of time for payment

What is 3 pm each business day?

500

RTGS

What is Real-Time Gross Settlement

500

Maximum to do ACH transfer

What is $1 million

500

Coming soon

What is Credit Card application

500

Customer service month

What is October

500

To report fraudulent transactions

What is dispute form

1000

EOD

What is End of Day

1000

1 year

What is transaction history

1000

Able to use

Who are Jamaican citizens

1000

Handles foreclosed properties and vehicles

What is Total Credit Services

1000

JN LIVE reflection time

What is 24-48 hours