Mileage
When adding a driver to an existing policy, this number of miles should be added.
What is 1500 miles?
This form should be used when an insured is calling to exclude their child who went back to college.
What is 2184 or exclusion form?
This metric is affected by going to breaks and lunches on time and has a goal of 90%.
What is schedule adherence?
This discount can vary depending on which policies an insured has with AAA.
What is multipolicy discount?
When adding comp and/or collision coverage to a vehicle that only has liability, this must be completed.
What is an inspection?
This option can be used to recalculate mileage when an insured disputes their annual mileage or thinks it may be too high.
What is A 90 day adjustment?
This form is required when the policy holder requests to remove their spouse who is also a policy holder.
What is a subscriber agreement?
This metric has a goal of 90 seconds or less and can be improved by ensuring notes are done while still on the call.
What is ACW?
These discounts require the insured to complete a course.
What are mature driver and driving course discounts?
This policy does not require a vehicle but will still provide liability coverage to the insured.
What is named no owners or NNO?
When an insured removes their son and his vehicle after he moves out and gets his own insurance, this should happen to the miles.
What is the household miles should decrease or the miles associated with the son should be removed?
This form can be provided to an insured who is renting an RV for a weekend trip and needs something showing coverage.
What is a manual insurance binder?
This metric is calculated using the number of calls you take and the number of referrals accepted and has a goal of 10.5%.
What is referral rate?
This discount applies when a student is at school 100 or more miles away from their home address and doesn’t have regular access to a vehicle while at school.
What is student away discount?
This coverage will cover up to $3500 for vehicle repairs in an accident where the other party does not have insurance.
What is uninsured collision?
When removing a motorcycle and no other nonregular vehicles are on the policy, this should happen to the miles.
What is the household miles should decrease or the miles should be removed?
This form can be used as proof that a driver meets the requirements for the good student discount if they don’t have access to their transcripts or a report card.
What is a good student certification form?
This metric can vary depending on your skillset and is directly related to the insured’s experience with you or AAA.
What is MSI?
The good student discount requires __ units per term to qualify.
What is 12 units?
This membership level includes a complimentary rental car for a day.
What is premier?
When lifting an exclusion or adding a nonrated driver, this should happen to the miles.
What is the household miles should remain the same or no miles should be added?
This form is used when an insured removes UM/UIM coverage from the policy.
What is a 2298 form?
This metric has a goal of 50 seconds or less.
What is hold time?
The select professionals discount can only be applied for these drivers on the policy.
What is the policy holder and spouse?
These tools can be used to find the VSR/EVR symbols if they are not populating in AIP.
What is hildi or actuarial?