Road Service Policies
This membership coverage level does not qualify for road service on motorized vehicles.
What is Everyday membership?
The amount covered by AAA for Basic Locksmith Services.
What is $50?
Counselors can access their evaluated calls each month via this platform.
What is Calabrio?
This electronic document is used to submit road service requests in RADAR.
What is a case?
When joining or reinstating a membership all members must pay this if needing RSA the same day.
What is a Same Day Service (SDS)fee?
All membership levels are allowed up to 10 miles to transport this.
What is a bicycle?
This coverage level offers Home Lockout services up to $100.
What is Premier?
This type of address is utilized to confirm a member's account and also used to send RSA satisfaction surveys.
What is email?
This tool is used to locate members with limited location details.
What is Get GPS?
Unpaid memberships will remain pending after expiration for this many days.
Members are responsible for paying and submitting receipts when receiving service on these roadways.
What are restricted roadways?
Existing Plus and Premier members can add this coverage level without an additional wait for service.
What is RV coverage?
Addressing and/or apologizing for the member's inconvenience or expressed frustration.
What is empathy?
Call entitlements used in other club territories are listed under this title.
What are Reciprocals?
Members can add this member type for those living within their household.
What is an associate?
AAA Northeast electronically transmits RSA requests in neighboring 212 and 036 territories.
What is Call Mover?
All members receive exclusive AAA discounts with this preferred national car rental partner.
What is Hertz?
Employees can view call quality expectations with examples using this guide.
What is the Quality Standard Definitions Guide?
You can view the driver status in this electronic document.
What is the Service Appointment?
Reimbursement requests are submitted to this department for consideration.
What is the Finance department?
Members of International Automotive Clubs are eligible for this coverage level.
What is Basic?
Plus/Premier motorcycle coverage was recently converted to this type of membership.
What is Plus/Premier RV?
This ETA is expected to be provided on all highway calls.
This will populate when special attention is required for a particular member.
What is Impairment Resolution?