AAA Nesting VI

Triage

100

Pacesetter Code for a jump start.

L301 No Crank - Jump Start

200

Pacesetter code when a member is stuck on a parking block.

T931 Extrication - Probably Go T931 

300

Pacesetter code for when a member is needing a warranty service on a battery?

L303 No Crank - Bat SVC (AAA Bat)

400

Pacesetter Code for a flat tire that needs air

L104 Need Air in Tire

500

Pacesetter code when a member needs help closing their hood

L506 Hood/Door won't Close/Latch

Policy

100

TRUE OR FALSE

AAA will honor 3rd party battery tests

False

200

What membership levels are approved 2 trucks for winching and extrications, if needed?

All membership levels, other than Classic. 

300

If someone had all four tires stolen, but have 4 new mounted tires ready to be put on, how many entitlements would be used?

2

400

True or False:

We can Jumpstart Motorcycles as long as the technician is trained.

False

500

What is the CDX coverage for an affiliate member with CDX V and what do we need to advise if they want their Harley Davidson towed

• CDX Level V means service as PREMIER RV member. 
• Covered for up to $500 (the national average) of Vendor RV rate
• Required to pay the driver/technician the amount above $500, then submit to their home club for reimbursement consideration

Pinpoint

100

TRUE OR FALSE: 

You can locate local Public Agencies within Pin Point? 

True 

200

What is the Pay And Apply Procedure?

Advise the Member they will need to pay a provider for service and that they can apply for Reimbursement Consideration for the service provided.

300

I'm heading South on the 101 and the next exit is exit 313 for Gonzales, Ca. I'm at a callbox, but I can't read the numbers.. What call box is the member located at?

MY-101-0739

400

With the landmarks tool, find Edgemar Park. What cross streets and drivers directions are we prompted to notate in the call?

CHANNING/CLIFTON

MM @ PARKING LOT

500

Using your tools in PinPoint, what rest area is roughly 10 miles west of Hatchet Mtn Vista Point?

Hillcrest Safety Roadside Rest Area

Slack

100

What channel is used for lyfts?

#rss-lyfts-requests

200

How many extensions and phone numbers are listed at the top of the slack channel in CR Nesting?

8

300

If we're looking for an update from COF N911 which chat would we use

#cof-lv-reno or #cof-metal_movers during graves

400

Who is able to answer questions in #msc-live-answers

Seniors/Supervisors

500

How can you refer back to your previous questions you have asked in slack?

By selecting "threads" from the top left hand column.

(It will be bolded out when you have a response in one of your threads as well, so you know if you have a reply)

AAA Random

100

When should you log into Avaya?

As close to your start time as possible.

200

What system is used to check our schedules or request changes/time off

Verint

300

TRUE OR FALSE:

When a driver calls in to switch a call from him to another driver we would switch it in salesforce

False - we would need BRG to switch from one driver to another.

400

What is the program we need to check our PTO balance?

Workday

500

How many ERG ( Employee Resource Groups ) are there?

9. Ascend. Dawn. Women Empower. Evolve. Excel. Caregivers. Pride. Unidos. Valor.