GTP
The prenatal campaign outreach was done 2 months ago
Duplicate
This healthcare strategy focuses on improving the health outcomes of a defined group of people through coordinated care, prevention, and data-driven interventions.
What is Population Health Management
How long after an event do you have to submit an event summary to leaders?
At least 1 week after event
Once campaign email is dropped, how long do you have to check out from campaign?
2 working days
Planet know as the "Red Planet"
Mars
When the member states she "never was pregnant" -what does this make member?
ineligible for campaign
PHM often identifies these groups of patients, who are more likely to have poor health outcomes or high healthcare utilization
What are/Who are high risk populations
*Educational share: High risk populations are people who are more likely to experience poor health outcomes, develop complications, or require costly healthcare services compared to the general population. (pregnancy/postpartum, chronic conditions (DM, HTN, Asthma), SUD/BH/MH diagnosis, heart attack & stroke patients)
If you have a late after hour event during your work week, would you start at your regular start time?
No - you would flex schedule to fit your 8/9 hr. day
What does ECM stand for?
Enhanced Care Management
Pop star whom is also know as the Queen of Pop
Madonna
How many days do you have to make the 1st outreach attempt from email drop?
5 Days
This process involves reaching out to patients who are overdue or coming due for screenings, appointments, vaccinations, or chronic disease follow up
What are: campaign outreach or campaign calls
*Educational share: This is called Gap Care Closure - identifying and addressing gaps between the healthcare services a patient should be receiving, and what they are actually receiving.
How many events should a coach at least sign up/be available for monthly?
3
What are 2 words from the acronym OARS?
O-open end questions
A-Affirm
R- Reflect
S- Summarize
Name of trophy given to the Super Bowl winners
Vince Lombardi Trophy
TRUE or FALSE
A member can still qualify for a gift card if postpartum appt. was done 94 days after delivery?
FALSE
PHM values this intervention because it combines preventative care, behavior change support, and ongoing patient engagement without requiring an office visit
What is telephonic health coaching
What are 2 mandatory dress code items?
Closed toe shoes and PHC brand clothing
TRUE or FALSE
If mbr is under "OHC code A" in call center, is mbr still qualified for campaign services?
TRUE
How many Disney parks are there in the world?
12 between 4 countries (US, France, Japan, & China)
How many Doula visits does PHC cover in a year?
Benefit covers 1 initial visit and up to 8 visits (any combination between PNC and PP) per year
PHM uses this approach to build trust, increase access to resources, and educate underserved populations outside of traditional healthcare settings
What is attend community events
In Concur, what is the report name format when creating a new report?
X.XXXX MMDDYY‐MMDDYY i.e. W.Disn 061726-061726
When is a close loop referral assessment required?
Close loop referral is added to campaign when specific community resources are provided
Country that has won the most FIFA World cup titles?
Brazil