Blood and Guts
What are the tests you run when performing a Diagnostic Workup?
What are: Chem 15, CBC, Lytes
How much does it cost to:
Submit a fecal to Idexx through the hospital?
Mail a fecal to Idexx in a fecal box?
What is $25.50.
What's the minimum number of people involved in a blood draw on a cat?
What is 2.
What are the 3 ways in which a client receives reminders for upcoming appointments?
What are: Phone, email, text.
What was AAVH before it was AAVH?
What is a Funeral Home
Spell the word that is used to describe loose stool.
What is Diarrhea
Price is right Rules!
Fluffy is 8 months old and had all of her puppy vaccines done by doctors at AAVH. She is 22 pounds.
What is the estimated cost for her spay?
What is $296
OSHA-IT!
An inspector just dropped in to look around the hospital. Will we be fined for open drink containers in the reception area? Yes!
How much will we be fined for each violation?
What is $500
A client you don't want to have to call...because the call will never end...
Who are they??
What are the names of Dr Herbert's wife and children?
Who are: Susi, Corey, and Jarod
What is done when performing a Cardiac Workup?
What are: (Exam), Chem 10, EKG, BP, Xrays, (Rad consult)
What is our exam fee for employee pets? Why?
What is $0. Because we love you.
What are the 3 main veins from which we draw blood?
What are: cephalic, saphenous/femoral, jugular
What is the physical characteristic of polydactyly?
What is an abnormal normal of toes (more than average) on one or more paw.
What are the names of Dr Schrank's wife and children?
Who are: Laura, Eliana, and Oliver
The more formal verbiage for "pus"
What is: purulent discharge/drainage
What are the fees for the following exams:
Emergency
Walk-In
Sick
Wellness
What are: $95, $65, $55, $45
I'm a client that always buys EN for my cat.
"I just bought a bag of food from you guys and the kibble looks lighter. My cat's been eating it fine but I don't want to feed it to my cat anymore. It's not expired, and yes I opened it. I want my money back."
What are the 3 things Sarah wants to see happen immediately?
What are:
1- Offer client full refund: Our manufacturers guarantee food 100%, even if bag is half eaten. *Client should bring in bag/food if they still have it.*
2- Offer client a different bag of food- yes they have to pay for it but it does have the same guarantee.
3- Tell Me! I need to notify the manufacturer- let them know there MAY be an issue, and also to get reimbursed.
A while back we listed our favorite birthday treats. Match up the people to their treats.
People: Navetta, Little Sarah, Sharon, Dr Schrank, Carleigh
Desserts: Blueberry pie, Strawberry shortcake, ice cream cake, Ben and Jerry's ice cream, ice cream sandwiches
What are:
Navetta: strawberry shortcake
Little Sarah: Ben and Jerry's
Sharon: ice cream cake
Dr Schrank: blueberry pie
Carleigh: ice cream sandwiches
What is the name of the town where Agape is located?
What is Boonsboro, MD
What specific chemistries are we testing when we run a Chem 10?
What are: ALB, ALB/GLOB, ALKP, ALT, BUN, BUN/CREA, CREA, GLOB, GLU, TP
What is the most expensive bag of food we sell? (type and size)
(Guess the correct price for additional 200 points)
Purina Canine Neuro Care 25# bag
$114.99
Hold up! Is that a DPSCS or Baltimore City dog?
List the vaccines and tests which the 2 departments get for their dogs annually.
What are:
MD DPSCS: DAPPL, Bordetella, Rabies, Lyme, Fecal, 4DX, Chem 10 (over 5 years old)
BCPD: DAPPL, Bordetella, Rabies, Lyme, Influenza, Fecal, 4DX, Chem 10 (over 5 years old)
Sure, we call it a "heartworm preventative"- but what all does Interceptor Plus protect against?
What are: heartworm disease, hookworm, roundworm, whipworm and tapeworm infections.
Who are all of the previous and current owners of AAVH? List them in chronological order for bonus 200 points.
Mishkan, Bogash, Schultz, Herbert, Schrank