AB MAY JEOPARDY

HVAC DEPARTMENT AND AB MAY WAY

100

HE IS THE MANAGER FOR FLEET, HOME PREFORMANCE, APPLIANCE AND THE HVAC DEPT. 

WHO IS JASON SMITH?

200

THE TECHNICIANS ON THIS TEAM ARE RESPONSIBLE FOR PREVENTION AND MAINTENANCE ON HVAC SYSTEMS, SIX YEARS OF AGE OR YOUNGER.

WHAT IS ALPHA TEAM?

300

ALPHA, BRAVO, CHARLIE, DELTA, ECHO

WHAT ARE THE HVAC TEAMS?

400

IF YOU SET THE APPOINTMENT WITH THE CUSTOMER, YOU RECEIVE $25, IF THE CUSTOMER DECIDES TO BUY YOU RECEIVE 2% OF THE SALE. 

WHAT IS A LEAD?

500

THESE THREE MAJOR HVAC COMPONETS NO LONGER HAVE SERVICE PLAN ALLOWANCE COVERAGE AFTER THE EQUIPMENT IS 15 YEARS IN AGE. 

WHAT IS THE COMPRESSOR, HEAT EXCHANGER, AND EVAPORATOR COIL?

SERVICE PLANS AND WARRANTIES

100

$89 

WHAT IS THE NON-MEMBER SERVICE FEE AMOUNT?

200

THIS FEE IS FOR ALL MEMBERSHIP CUSTOMERS, THE FEE CAN BE USED FOR DIAGNOSTICS, A TRIP CHARGE OR AS A DEDUCTIBLE FOR MEMBERSHIP COVERED REPAIR. 

WHAT IS THE $75 SERVICE CHARGE/FEE?

300

THIS SERVICE PLAN INCLUDES REPAIRS FOR HVAC, PLUMBING, ELECTRICAL, AND APPLIANCES.

WHAT IS THE GOLD PLAN?

400

THESE ANNUAL SAFETY AND PREVENTATIVE MAINTENANCE INSPECTIONS ARE PROVIDED BY THE ____ DEPARTMENTS. 

WHAT IS HVAC, ELECTRICAL, AND PLUMBING?

500

IF YOU HAVE A SILVER OR GOLD MEMBERSHIP PLAN, IT'S CONSIDER REQUIRED COVERAGE IF YOU HAVE MORE THAN ONE THEM IN YOUR BASEMENT/UTILITY ROOM. 

WHAT IS A SECOND WATER HEATER?

M.A.S.T.E.R AND SERVICE TITAN

100

MENTALLY PREPARED, AWARE OF SURROUNDINGS, STREET VEHICLE PLACEMENT, TIMELY APPROACH, EGAR TO WORK AND RELATIONSHIP

WHAT IS M.A.S.T.E.R?

200

TO IDENTIFY IF THE CUSTOMER HAS AN ANNUAL OR MONTHLY MEMBERSHIP, YOU CAN CHECK THE ______. 

WHAT ARE THE CONTACT DETAILS?

300

THIS SIXTEEN STEP BY STEP PROCESS IS REFERRED TO AS ______.

WHAT IS THE ROADMAP?

400

IN ORDER TO BE PAID FOR YOUR TIME THROUGHOUT YOUR SHIFT, IN SERVICE TITAN YOU SHOULD ALWAYS BE CLOCKED INTO A ____.

WHAT IS AN EVENT?

500

WE OFFER THESE ELEVEN PROMISES FOR CUSTOMER WHO PURCHASE NEW HVAC SYSTEMS.

WHAT ARE THE GURANTEES? 

HOME PEFORMANCE, IAQ AND SAFETY

100

WHEN USING A LADDER, IT'S RECOMMENDED YOU ALWAYS USE _______ FOR STABILITY. 

WHAT IS THREE POINTS OF CONTACT?

200

FIRE EXTINGUISHER SAFETY REMINDER STATES TO ALWAYS PULL, AIM, SPRAY AND SPREAD WHEN PUTTING OUT A FIRE. 

WHAT IS PASS?

300

THIS MOTOR VEHICLE VIOLATION CANNOT SHOW ON YOUR MVR REPORT MORE THAN THREE TIMES WIHHIN A THIRTY-SIX MONTH PERIOD BEFORE YOU ARE TERMINATED FROM THE COMPANY. 

WHAT IS A MOVING/SPEEDING VIOLATION. 

400

THE FIRST TIME YOU MEET SOMEONE, THEY FORM AN OPINION ABOUT YOU WITHIN FOUR - SEVEN SECONDS. 

WHAT IS A FIRST IMPRESSION?

500

FIRE EXTINGUISHERS ARE MEANT TO FIGHT FIRES IN THE _____ STAGE. 

WHAT IS THE INCIPIENT STAGE?