Product Safety & Cleanliness
Facilities & Management
Bar & Service
Food
Calibration
100
When observing the AM line check completion time, you observe that it wasn't finished on time.
What is an incomplete line check?
100
The number of guests which require an additional server to assist at the table.
What is 8 guests (or more)?
100
Two of these variations will result in loss of points under the wine category.
What is labeling, Vacu-Vin, overnight cooler storage, or shelf life?
100
Prep/LDIRTS/Holding violations require points to be deducted according to this level of scrutiny.
What is "No Tolerance"?
100
You observe 4 Critical and 1 Non-Critical violation during the first 2 hours of the ABA and must deduct this number of points for a fail in Product Safety.
What is 75 points?
200
You observe raw food items stored on shelving above and on top of beer kegs.
What is 6.1.1 or improper food hierarchy?
200
The tolerance length of a rip or tear in a booth or chair to cite a violation.
What is 1" or more?
200
Tables must be started to clear within 2 minutes and finished within 3 minutes in order to gain the points for this standard.
What is 2-minute table turn?
200
Lighter Fare prep items that are not at the correct weight (+/- .1 oz.) are evaluated under this category.
What is Presentation?
200
These are the individuals that you email a summary of findings on a failed Product Safety audit after an ABA.
What is an FOD, DVP, BSM, and DBS?
300
While completing the Cleanliness section of the ABA, you calculate a score based upon 9 Major and 4 Minor violations.
What is 69 points?
300
When Neighborhood Experts have not signed off on the Neighborhood Expert meeting notes; this should be our response.
What is "do not cite" (No)?
300
Beverage napkins or coasters on a new table in 1 minute or less are a necessary part of this service step.
What is a server greet?
300
Steaks and Burger weights are evaluated under this level of scrutiny.
What is "90% Rule"?
300
A non-standard process or product can be referenced by this document.
What is the Form 100 document?
400
You observe a kitchen associate prepping an item and then moving to prep a different item without changing gloves. This results in a possible cite under this category.
What is improper hand washing?
400
When the restaurant's GSR (rolling 90) average is within this range, they are given 1 point.
What is 1.8 through 2.0?
400
A specific clock time, not minutes, must be quoted in order to get credit for this Carside step.
What is "Take the Order"?
400
You have the option of using either Grape or Diced tomatoes on this type of salad.
What is a lunch/dinner salad?
400
Cutting boards put away wet and unclean are cited under 6.7.1 and are categorized as this level of violation.
What is a Critical Violation?
500
When line schematics are set up (in a kitchen drawer) incorrectly; which causes this violation (and nickname).
What is improper food hierarchy (drag and drip)?
500
When the restaurant has no handicap signs present in the handicap parking spots, we apply this tolerance level.
What is zero tolerance?
500
An incorrect drink build or incorrect description of the recipe (verbal) will result in a loss of points in this beverage category?
What is Pouring?
500
The correct recipe for this salad mix is 2.5# Romaine, 2# Green Cabbage, 1# Red Cabbage, and 1# Carrots.
What is Oriental Salad mix?
500
These unique outcomes require you to submit your recap within 36 hours to the required distribution recipients.
What is an Emerald Club, Red ABA, Failed Product Safety, or Failed Cleanliness?