ACRONYMS
THE ACRONYM "DEL SET".
WHAT IS "DELIVERY SET-UP"?
CUSTOMER CONSENT HOLD
REMOVE AFTER GETTING PATIENT'S CONSENT TO SHIP
MEMBER INFORMATION
BOX ON LEFT SIDE WHICH HAS PATIENT'S ADDRESS, DATE OF BIRTH, EFFECTIVE DATES OF INSURANCE AND OTHER PATIENT INFO
CAN WE FILL "DUPIXENT"?
YES - ADVANCED
WHO YOU CALL IF YOU NEED HELP
WHO IS SPECIALTY RESOLUTION ESCALATION?
THE ACRONYM "WWIKT".
MEDICAL HISTORY HOLD
YES - UPDATE SP INFO TAB
WHERE YOU CAN FIND PT'S FORMULARY?
WHAT IS THE DRUG COVERAGE TAB?
CAN WE FILL "RINVOQ"?
YES - ADVANCED MEDICATION
AN MDO CALLS IN TO GIVE VERBAL RX
WHO IS SPECIALTY RPH MD?
THE ACRONYM "PFS".
WHAT IS "PRE-FILLED SYRINGE"?
DE PENDING HOLD
YES - CORRECT ORDER COUNTS.
WHERE YOU WOULD FIND PT'S CURRENT PRIOR AUTHORIZATIONS
WHAT IS THE OVERRIDE/PA TAB?
CAN WE FILL "BOTOX"?
NO - SPECIALTY EXPERT MED (OFFICE BASED)
PT NEEDS TO FILL THEIR ATORVASTATIN
WHAT IS TRADITIONAL MAIL SERVICE IRIS?
THE ACRONYM "SDV AND MDV".
WHAT IS "SINGLE DOSE VIAL" AND "MULTI-DOSE VIAL"?
PV HOLD
NO - YOU MUST CONTACT PHARMACIST TO REMOVE
WHERE YOU CAN FIND THE PT'S REQUIRED SPECIALTY PHARMAY
BENEFITS - SPECIALTY - PHARMACY
CAN WE FILL "OFEV"?
NO - SPECIALTY REMS PREMIER MED
PT DIDN'T RECEIVE THEIR SHIPPED MEDICATION
WHAT IS SPECIALTY - RESOLUTION -RESENDS?
THE ACRONYM "LDD".
WHAT IS "LIMITED DISTRIBUTION DRUG"?
SPECIALTY FINANCIAL ASSISTANCE HOLD
NO - MUST BE REMOVED BY PAD
WHERE YOU CAN FIND PT'S INSURANCE RXBIN, PCN, MEMBER ID, AND RXGROUP NUMBERS?
WHAT IS EMPLOYER/PLAN/GROUP ON LOWER LEFT COLUMN?
CAN WE FILL "XOLAIR"?
NO - IF SHIPPING TO MDO
WHO YOU CALL IF YOU ENCOUNTER POTENTIAL OPEN MARKET ACCOUNT AND ARE UNABLE TO FIND PT'S INSURANCE IN IRIS OR USING YOUR TOOLS?
WHAT IS SPECIALTY - OPEN MARKET EXCEPTIONS?