Vehicle Info
Who Am I?
Where Am I?
Dispatch Match-Ups
Miscellaneous
100
"veh" stands for ____
What is vehicle?
100
The abbreviation for "policyholder" is ____
What is ph?
100
The customer is "in d/w". This means they are here
What is in driveway?
100
"Gone on arrival" could be simplified as ______
What is GOA?
100
"advised" could be shortened as ____
What is adv?
200
The abbreviation for "All Wheel Drive" is ____
What is AWD?
200
"PROV" stands for ____
What is provider?
200
The customer is going to the “nearest dealer”, which we would note with this abbreviation
What is ndlr?
200
"over mileage" can be abbreviated as ______
What is o/m?
200
"Coverage Underwriting" can be abbreviated as ____
What is CU?
300
The abbreviation for "passenger front tire" is _____
What is P/F?
300
"Passenger" is abbreviated as _____
What is pass?
300
The customer is in “P/L OF GREENLAKE APTS”, meaning they are where?
What is parking lot of Greenlake Apartments?
300
You can abbreviate that the customer tells us the vehicle has "rear wheel drive" using this
What is RWD?
300
When a cash call is offered, you can use these three letters to simplify your note
What is CCO?
400
"IGN" stands for ____
What is ignition?
400
If we spoke to a supervisor and need to document as such, we would use this abbreviation to refer to him/her.
What is supv?
400
To abbreviate "between", you would document
What is b/t?
400
"GRRF" stands for this (please give the direct abbreviation translation, not the business)
What is GEICO referred repair facility?
400
“CANX” or “CNX” stands for _____
What is cancel or cancelled?
500
"NWL" is the abbreviation for ____
What is no wheel locks?
500
Either "driv" or "drv" could be use to refer to this person
What is driver?
500
Several days, we are "@ wk" - otherwise known as this
What is at work?
500
Translate the following: “PROV REQ FAX # TO SEND INV”
What is provider requested fax number to send invoice?
500
"LMOVM" means this occurred
What is left message on voicemail?