Expectations
When sending out a celebration e-mail to a group, what is the best way to send it, so a person does not get 20 e-mail replies?
One-time payment deadline is this day of the week
What is Monday?
The majority of technicians leave THRIVE because they feel they are not getting this....
What is development?
This person enters the DVMs schedule into When to Work
What is the ABM or Sr. Lead?
Something that should not be accepted from a Zoetis representative
What is a free sample?
ABMs can best ensure bank deposits are done on this day of the week
What is Friday?
ABMs can use this tool to project their payroll for the following week
What is W2W?
ABMs, Sr. Leads, and Leads could partner with this person to help with growth and development plans
What is their AMD?
These two people should be sourcing for relief doctors
What is the ABM and the AMD?
If MoM inventory exceeds this percentage, expect to explain the why
What is 10 percent?
THRIVE, Pathway, and Petco employees pay their bills at this time
What is when services are rendered?
Daily Double
What is THRIVE Plus?
Sr. Leads and Leads have these once a month with each team member
What is a 1:1?
One of three characteristics a strong operator should possess
What is being an entrepreneur, being engaged, or being resilient?
After the Pivot Table is created on the inventory worksheet, the sheets are named what?
What is "Pivot" and the clinic's name?
A client issue should be responded to within how many hours
What is no longer than 2 hours?
The process by which the difference between the actuals and budgets is explained
What is variance analysis?
The best place to start in finding ideas for tech development
What is Claire's list from the Big Call?
This document reminds an ABM and allows them to track specific items on their visits
What is the Onsite Evaluation Form?
This part of inventory should always be 100% accurate
What are controlled substances?
What is meet or have a meeting?
Starting with January's financials, ABMs will need to pull this Workday report and send it to their RDO
What are budget and actuals?
Something that could provide as a guide for growth and development
What is a Development Plan?
Daily Double
What is a quarter?
Every couple of weeks, the ABMs should randomly audit these
What is non-controlled medications?