Orders of Protection
Shelter
Fast Facts
Crisis Intervention
DV 101
100

A final granted order of protection is good for?

One year from the date it was granted

100

Name the counties Avalon Center staff can travel to when picking up a client for shelter intake. 

Bledsoe, Fentress, Morgan, Cumberland, Rhea, Roane, Van Buren

100

Avalon Center fax number?

787-1057

100

First thing to do on a crisis line call. 

Establish if the caller is safe to talk.

100

Name the three parts of the cycle of violence

Honeymoon

Tension-building

Violence Episode/Explosion


200

What is the correct venue for an order of protection in which the respondent lives out of state?

The county where the petitioner lives.

200

Define the warm transfer process.

1. Qualify the client for shelter. Explain AC is Full. Explain Waitlist (for AC service area only)

2. Ensure a way to contact the client (put on hold or good call back number)

3. Call other shelters and ask for bed availability. 

4. Communicate with client what program has space, that they need to call them and if they run into issues to call AC back. 

200

PO BOX?

3063
200

Name three crisis intervention tools you can use. 

Active Listening, Normalizing, Validation, Open-ended questions, Paraphrasing

200

The batterer’s pattern of abusive acts seeks to gain what from their partner?

1.compliance from the partner/control over the partner

300

Name three things an order of protection can order a respondent to do/not do besides stay away from the petitioner/custody of children. 

Not disrupt the utilities, hurt any of their pets, move out or provide alt. housing, respondent to go to counseling/substance abuse, ownership of pets, transfer billing for cell phones,

300

How many beds does the Avalon Center shelter have and how many clients can we hold?

11 beds and we can house 21 individuals in beds (up to 24 with toddler beds and cribs)

300

Two non-pto days staff gets off. 

Work Anniversary and Birthday

300

What is a crisis?

A situation, event and/or change in a person’s life that temporarily affects/limits our ability to cope/make decisions.

300

Name four types of domestic violence

Emotional, Financial, Physical, Sexual

400

How many days does a client have to appeal a decision of their order of protection being dismissed?

10 days from the ruling on the order.

400

Name 5 things you must do on shelter intake

Shelter Tour, Sign Residential Agreement, Sign Liability, Provide bedding/dishes (tote), Provide Handbook, Determine any immediate needs, 

400

Shelter transport line

484-7166


400

Why would you use a closed-ended question when providing crisis intervention?

To get a concrete answer in order to establish safety.

400

What are the three main reasons survivors do not leave their abusers? (besides the survivor's feelings)

Lack of Resources, Institutional Responses, Traditional Ideology,

500

Which type of order of protection can a judicial comissioner deny? Which can they NOT deny?

Fiat Order of Protection

Ex Parte Order of Protection

500

Client calls and is in another shelter program and wants to come to our program. What do you do?

Tell the client that the program would need to call us. 
500

Who is the Avalon Center's Title 6 coordinator?

Rachel Bruning

500

What is acceptance in crisis intervention work?

The ability to value and care for an individual even if they are doing or saying things that are contrary to your beliefs and values. 

500

Name the categories of the power and control wheel

Intimidation, emotional abuse, coercion & threats, economic abuse, male privilege, isolation, using children, Minimizing/Denying/Blaming