Human Behavior
Understanding Communication
Communication in the Workplace
Computer Applications and the Internet
Language Arts
100
the emotional and behavioral characteristics that make you who you are
What is personality
100
gestures, body language, eye contact, facial expressions
What is non verbal communication
100
negotiating
What is resolve conflicts by compromising
100
shortcuts to save, copy and paste
What is CTRL + S; CTRL + C; CTRL + V
100
beautiful, brown, exciting, shy
What are examples of adjectives
200
openness, conscientiousness, extraversion, agreeableness, and emotional stability
What is The Big 5
200
leaning forward, taking notes, clarify message, restate message
What is active listening
200
a generalized assumption that is made out members of a particular group
What is stereotype
200
mouse, monitor, hard drive, keyboard, processor, optical drive
What are physical components of a computer
200
post-after over-above under-below auto-self
What are examples of prefixes and their meanings
300
They thought you learn to repeat behaviors that are rewarded and stop behaviors that are punished
Who are behavioral psychologists Pavlov, Watson, and Skinner
300
Be aware of your audience at all times, speaking clearly, being respectful, using standard English and grammar
What are keys to effective communication
300
What is our work goal, What is my proposed solution, What is really our problem
What are questions you should ask yourself before letting the problem escalate
300
the tab used to track and make changes in Microsoft Word
What is review tab
300
-ness- state of being -less - without -logy - study of -ous - full of
What examples of suffixes and their meanings
400
Id
What is basic, instinctual urges
400
talking or writing
What is verbal communication
400
drug reps, vendors, patients
What are external customers
400
qualifier you would use so you do NOT see in the list
What is the - sign
400
nouns, pronouns, verbs, adjectives, adverbs, conjunctions, prepositions, interjections
What are the 8 parts of speech
500
how we act and react in response to our environment
What is behavior
500
verbal or nonverbal response to a communication
What is feedback
500
variety, or a range of differences
What is diversity
500
series of letters at the end of a URL
What are domain extensions
500
person, place or thing
What is a noun