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Writing
Communications
Writing again ....
Notes
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100
Which step occurs in the first stage of the writing process? Points : A. citing sources B. formatting C. writing D. brainstorming
What is D. Brainstorming
100
Nadia is having a conflict with her coworker, Terrance. Which of the following questions should she ask herself before escalating the matter? Points : A. What is my proposed solution? B. What do I need to do to win? C. How can I get my boss to take my side? D. How can I resolve this quickly?
What is A. What is my proposed solution?
100
Which of the following does the textbook suggest as a good test taking strategy? Points : A. Don't watch the clock. B. If you are unsure of an answer, keep trying until you have answered it. C. If you finish early, go back and ensure that you have answered every question and entered the answers correctly. D. If you find yourself changing a lot of answers you are doing well.
What is C. If you finish early, go back and ensure you have answered every question and entered questions correctly.
100
Kayla, a department manager, needs to write an e-mail to her Human Resources point of contact explaining a department conflict and her resulting actions. Which is the best method for Kayla to use when organizing her e-mail? Points : A. problem/solution B. compare/contrast C. persuasion D. restrained
What is A. Problem Solution
100
Which of the following is true about online reading strategies? Points : A. Audiovisual features are always distracting when you read B. Most articles stay on the Web for years and will always be relevant C. Most reading strategies that work for textbooks are effective for online reading D. Blogs, wikis, and newsgroups are always regulated.
What is C. Most reading strategies that work for textbooks are effective for online reading
200
Which three tasks occur in the last stage of the writing process? Points : A. revising, editing, and proofreading B. citing sources, and formatting C. inserting transitions, writing, and researching D. organizing, gathering ideas, and mind mapping
What is A. Revising, editing, and proffreading
200
Which of the following is the definition of a stereotype? Points : A. A generalized assumption that is made about members of a particular group. B. The particular customs, values, and shared beliefs among a group. C. The range of difference between a group of people. D. An idea that one group of people is better than another group.
What is A generalized assumption that is made about members of a particular group.
200
Which of the following is an example of a mnemonic device? Points : A. flashcards with key terms on them B. letters, images, sounds, or rhymes used as memory boosters C. qualifiers D. outlines of chapters
What is B. Letters, images, sounds or rhymes used as memory boosters
200
What are the three purposes of writing covered in your textbook? Points : A. /contrast, cause/effect, sequence/chronology B. to entertain, to inform, to persuade C. introduction, body, conclusion D. formal, informal, business
What is B. to entertain, inform or persuade
200
Griffon wrote a short restatement of the chapter she read that contained the most important ideas. What is this an example of? Points : A. outline B. main Ides C. summary D. mapping
What is C. Summary
300
Janie has to write a paper for her English class. She has selected a topic, completed brainstorming activities, researched her topic, and organized all of her information. What is Janie's next step? Points : A. check her mechanics B. draft an essay C. format the essay D. use her dictionary
What is draft an essay
300
The strategy in resolving conflicts by discussing and compromising is known as _____. Points : A. coping B. active listening C. negotiating D. stereotyping
What is Negotiating
300
A paragraph's concluding sentence should perform which of the following functions? Points : A. introduce B. describe C. support D. summarize
What is summarize
300
Taking classroom notes, meeting minutes, and phone messages requires what skill? Points : A. active listening B. nonverbal communication C. collaboration D. negotiation
What is A. Active listening
300
What graphic organizer uses uses Roman and Arabic numerals and upper and lowercase letters to arrange ideas, details, and examples? Points : A. Venn Diagram B. Sequence Map C. K-W-L Chart D. Standard outline
What is D. Standard Outline
400
What are the stages of the writing process? Points : A. planning, informing, and applying B. researching, writing, and thinking critically C. planning, drafting, and revising D. writing, revising, and applying
What is C. Planning, Drafting and revising
400
The key to effective communication is to _____. Points : A. be aware of your audience at all times B. speak loudly and clearly C. be entertaining D. use only verbal communication
What is Be aware of your audience at all times.
400
James has a lot to do today. First, he needs to turn on all of the office equipment. What type of word is "first" in the previous sentence? Points : A. introductory word B. slang word C. transition word D. rhetorical word
What is C. Transition word
400
Keenan is going to record notes for a meeting. What is the best tip for him to follow during the meeting? Points : A. Take a seat in the back of the room where no one can see you. B. Don't ask people to repeat themselves. C. Take down every single word that is being said. D. Use an abbreviated or speedwriting system and record only the most important information
What is D. Use an abbreviated or speedwriting system and record only the most important information
400
The pre-reading strategy of taking information you already have and adding to it is known as what? Points : A. skimming B. scaffolding C. scanning D. mapping
What is B. Scaffolding
500
Lori is on the phone talking to an external customer. Which of the following describes the who she is talking to? Points : A. A person within her organization that she is working with. B. A person outside her company that is doing business with her. C. A person who is ranked higher than her. D. A person who is a coworker that purchases other business's products.
What is A person outside her company that is doing business with her
500
Which one of Mike's employees was displaying active listening during his meeting? While Mike was talking _____. Points : A. Sarah was walking back and forth in the conference room B. Hal was texting his friends C. Monica was taking notes on what was being said D. Dominic was looking out the window
What is Monica was taking notes on what was being said.
500
How would a five paragraph persuasive essay likely be structured? Points : A. topic paragraph, personal anecdotes, and concluding paragraph B. introductory paragraph, body paragraphs, concluding paragraph C. topic sentence, body paragraphs, and concluding paragraph D. descriptive paragraph, personal opinions, and summary
What is B. introductory paragraph, body paragraphs, and concluding paragraphs.
500
Collaborative note taking is successful only when what is true? Points : A. You identity the best note taker and let them take all the notes. B. Everyone contributes equally toward the common goal of helping one another learn. C. Everyone likes each other and gets along well. D. Everyone wants to get an A.
What is B. Everyone contributes equally toward the ocmmon goal of helping one another learn.
500
Vanessa wants to give one of her employees some constructive criticism. Which one of these is an example of constructive criticism? Points : A. You really messed by showing up late. I need you to do better. B. Why are you running late again? Your tardiness is hurting your career. C. If you can get in to work early, it will really help your job performance. D. Being late is noones fault but yours. This is your final warning.
What is C. f you can get in to work early, it will really help your job performance.