Managing Emotions
What is mindfulness?
Mindfulness is the practice of paying attention to the present moment (vs. the past or future). It often involves noticing your breathing, but not always.
Why is communication one of the most important skills at work?
You will always be working with other people and will need to communicate with them in order to reach larger goals.
What kind of information might you find in a job description?
Information about the key responsibilities of the position, what they are looking for in a candidate, pay and benefits, and how to apply.
List three ways of searching for a job opportunity.
Websites (Indeed, LinkedIn, etc.), going in-person, networking
What is self-advocacy?
Speaking up for what you want and need
How does learning about managing emotions help you in the workforce?
Stress, uncertainty, conflict, and frustration will all come up at work at some point. Learning to manage your emotions means not letting those things get in the way of your goals.
How should you respond if someone else tries to engage you in an unprofessional conversation?
Ideas:
- Find an excuse to leave the conversation
- Push back gently ("I don't want to talk about that while we're at work")
- Ignore them
- If it's a consistent problem or especially inappropriate, speak with your supervisor
Give you example of a strength you have and one example of a weakness you have.
This is going to be personal for everyone! But your answer was probably great :)
Name three types of information that should be included in a resume.
Job experience
Education history
Personal information (email, phone number)
Skills
What is an accommodation?
A change to your job or work environment that allows you to do your job better
Something is "on-track" when it aligns with your goals.
What does it mean to CC someone on an email?
CC stands for carbon copy, which means that you are copying someone on an email sent to someone else. If the email is to Daryl but I want Steve to receive a copy, I would cc him.
What's one way you can learn more about a type of job you're interested in?
Do research online (including O*NET), watch YouTube videos, visit a place where people have that job, talk to people you know with that job
Who would be a good potential reference on a job application?
High school teacher, TNC staff, or former work/volunteer supervisor are the best!
If you need to have a serious conversation with your supervisor, what should you do in advance?
- Find a private place to have the conversation
- Ask them in advance to find a good time to talk uninterrupted
What is one example of a New Me Activity?
So many!
Cleaning, doing a word search, playing games, enjoying nature, listening to music, touching or smelling nice things, watch TV, read, exercise, make art or crafts, talk to someone you care about, etc.
How should you answer the phone at work?
"Hi, this is [YOUR NAME] from [COMPANY NAME], how can I help you?"
Give examples of things you should think about when considering what kind of work environment you want to work in.
Examples include:
- Noise level
- How many people you'll be interacting with
- Whether you'll be sitting or standing all day
- What the temperature is like
- How clean or dirty the environment is
- What the environment smells like
If you are asked to put the schedule you are available to work on a job application, what should you put?
You should try to offer as much availability as possible. It's better to figure out the details of days/times after you get the job.
What does SEALS stand for?
S- Sugar
E - Explain
A - Ask
L - Listen
S - Seal the Deal
When can you do a Calm-Only skill?
You can do a Calm-Only skill when you are at a 3 or below.
TEAM CHALLENGE: Each team writes down as many work-friendly conversation topics as they can in one minutes.
Examples include:
- Work
- What you did this weekend
- Sports
- Hobbies
- Music, movies, and TV shows
Do you need to have 100% of the skills listed on a job description in order to apply?
NO! Companies use job descriptions to describe the PERFECT candidate, but someone could not meet all the requirements and still be a good candidate.
Describe the job application process.
1) Identify what type of job you are looking for
2) Look for open positions
3) Submit an application, resume, and maybe a cover letter
4) Interview for the position
5) Write a thank you email after the interview
6) Hopefully get the job!
When you request an accommodation, do you have to mention your disability?
You do have to mention that the accommodation is related to the disability, but you don't have to say what disability you have if you don't want to. However, they are allowed to require a doctor's note.