Basic
What are all the pathways to apply for CalFresh and MediCal ?
Online
Phone
Fax
In Person
Does Medi-Cal have a RE restoration period? And if so, how long is it?
YES, 90 Days
How long does the county have to approve or deny a CalWORKs application?
45 days
True or False- If a Client requests a MC application intake interview, it can be provided
True
If a client is calling to report theft, where do you transfer?
Skimming & Scamming Line
Does CalWORKs have a RE restoration period? And if so, how long is it?
No, CW RRR have no grace period
If a case displays a an aid code starting with 'X', what does that indicate?
'X' aid code indicates that client has Covered Ca (CCA)
If a MC recipient is calling to change their health care plan, who must they contact?
Health Care Options
If a client is calling to verify if a dental procedure is covered where would you refer them to?
Medi-cal Billing
What are all the pathways to complete a CalFresh or CalWORKs SAR7?
Online
Phone
Fax
In Person
Can a one-time verbal consent be taken for the benefits of General Relief or CalWORKs?
Yes
If you are having technical issues where would you report it right away ?
Report to the Technical chat on Team
What are all the pathways to complete a CalFresh and CalWORKs RRR?
Online
Fax
In Person
What are all the pathways to obtain a BIC?
What are the 3 eligibility requirements to be eligible for the RMP Program?
Elderly, Disabled, or Homeless
What is the new process that will be changing in June
Requesting forms to be mailed out through Salesforce