Kick Off Calls
What predecessor task/s are required for upgrade orders?
INAM's Create Circuit ID Task #24
Who aquired Windstream?
Uniti
What can a circuit encounter if it's traffic must travel a very long way from the customer prem to the NNI?
Latency
What document should be attached "Exhibit/Service Order Type" field?
The ASR or Countersigned contract
Reject Reject Reject! Our motto rings true. We will mysteriously find something wrong and make you feel blue. Our NNIs and ASRs are regional beware. We may try to dictate your customer's provisioning even if it doesn't seem fair.
Comporium
What task # is the NME's NNI Task?
Task #18
What is the next Segra Business Paid Holiday?
Memorial Day
To route a single connection through two separate NNIs or physical fiber paths is often referred to as ______
Diversity/Redundancy
Name one new field recently added on the last exhibits update
Tracker | Date FOC Received | Port BW Unit | TSP
We are the DMV of telecom so choose your path of assistance wisely. From ticketing and emailing and calls to our business center, well send you in circles , even if nicely.
AT&T
What should AO verify with the PM on a new install KO? (Name one)
The LCON | The Demarc | Site Ready Status
Your AT&T ASEoD order reflects an MRC of 950 but the economics shows 850. What should you do?
Reach out to Melissa
What is the minimum preferred MTU size for our circuits?
9000 or higher
Name two exhibit actions that are required prior to closing your vendor access order task?
Associate the exhibit | Fill out exh srv order type, execution date, tracker, terrm NRC MRC , update Status
We cant tell you why the order is delayed. Poor response time gives us a bad grade. Our last mile escalation is severely lacking. If only we ordered direct and the vendor's backing.
Lingo
How many workflows do you need if an order calls for an ethernet circuit and a broadband circuit at the same location?
One
What is the department name for the team that manages all things voice?
Managed Services
What handoff type is 1000BASE LX Optical
Single Mode Fiber
What two fields on the location tab are required on wave orders?
A and Z locations
Placing orders with us is a lot of work. A new and disco ASR on every upgrade is just one quirk!
Farmers Telephone
What is INAM's typical turnaround time for circuit IDs?
1 week
Which of one of our most commonly ordered vendors lacks an active MSA?
Comporium
What does "TSP" Stand for?
Telecom Service Priority
What date should you enter in the "Date FOC Received" field?
The date the vendor communicated the FOC to you.
Kicking and screaming for a contract to sign. Watch out though! A pnum is required down the line. We wont reject your ASRs or even show you how. You'll be lucky to place the order six to eight months from now.
Brightspeed