Implementations
Services
Medical Surveillance
Audits
Drug Testing
Contracts
100

This section of a MSA reviews the scope of services

What is the Statement of Work

100
VEI stands for

What is Virtual Early Intervention

100

This is the decibel level that constitutes employees being in the hearing conservation program, if exposed for 8 hours per day TWA

What is 85 dB

100

Standing orders should be updated at this frequency

What is every 2 years

100

LabCorp and Quest are examples of these

What is a facility for processing drug tests

100

This is the typical percentage increase we adjust to service pricing year over year

What is 3%

200

This is used by the Sales team identify points of entry the Pivot team can focus on to support a new client

What is the Needs Assessment

200

This is a service line we're currently piloting at a handful of sites and rolling out more broadly to create a more comprehensive care program for employers and their employees, conversely to occupational medicine

What are Personal Health Services

200

Employers have ____ months from date of hire to perform the baseline hearing tests for new employees

What is 6 months

200

A BAT machine needs to be calibrated every ___ years

What is every 2 years

200

A licensed physician who reviews drug test results and determines if there is a legitimate medical explanation for any positive, invalid, or substituted results

What is a Medical Review Officer

200

For a contract that has an end/renewal date of March 2026, brainstorming and discussion with the client should begin when?

What is September or 6 months before renewal date


300

This person is the primary point of contact for procurement assistance

Who is Jesse Lonabaugh

300

This is a voluntary postural assessment that measures muscular imbalances, which is compared to the job risk assessment to create a personalized strength and conditioning program that prepares the team member for the physical rigors of the tasks associated with the position

What is POP (Performance Optimization Program)

300

This is the type of Respirator that does NOT need to be fit tested

What is a PAPR

300

What patient form needs to be signed each visit, or at least annually?

a HIPAA acknowledgement form

300

When an employee gets caught with drugs in their system, the result is called this

What is a Non-Negative test

300

When adding staff headcount at a site, who should you reach out to first to begin putting together pricing

Who is Tyler Green/TA for salary specs 

400

This SharePoint link is the first step in signing up new EEs for various trainings, such as UDS or CAOHC

What is the Industry Specific Training link

400

This is an example of a monthly communication available to our clients and employees

What is the Wellness Newsletter or Ergonomics Newsletter

400

Respirator fit testing needs to be completed at this cadence

What is annually

400

A refrigerator that stores blood, urine, or medications cannot also store this

What is food or drinks

400

Per OSHA, employers need to keep drug screen records for positive tests for this amount of time

What is 5 years

400

This is the department & person you need to check with when adding or selling services, to ensure you are abiding by state regulations and directives

What is Compliance & who is Toledo Ayers

500

This is a living document and houses important site information, contacts, and processes and procedures

What is the Operations Manual

500

This is a tool to capture various employee/patient ergonomic assessments to be able to track and trend scores, ergonomic injuries, and Value on Investments implemented 

What is the Ergo App

500

If someone shows a STS on their annual audiogram, a retest must be performed within ____ days

What is 30 days

500

This must be noted on all boxes of medications in a clinic

What is the expiration date

500

An individual appointed by the employer, often an HR professional, safety officer, or someone in a similar leadership position, who manages the employer's drug and alcohol testing program

What is a Designated Employer Representative

500

A contract provision that relieves parties from their obligations if an unforeseen event makes it impossible or unsafe to perform the contract

What is a Force Majeure Clause