Managing New Leaders
Leading with Candor & Positivity
The Problem with Problems
Senge for Supper?
'Uncle" Potpourri
100
Successful professional who are moved to a leadership role often ______.
What is Face Common Challenges?
100
Webster defines _____ as being unreserved, honest, or sincere expression.
What is candor?
100
Veronica describes her site's financial performance during her Monthly Operations Report (MOR) meeting. She is well prepared and does a great job. However, when asked about her program's outcomes she becomes irritated and blurts out, "What do you want? Financial or Program Quality?!" This is an example of what below the line behavior.
What is "Confusion and Tell Me What to Do"?
100
"I'll do it if the boss says I have to, because I don't want to lose my job" is an example of this attitude toward a vision.
What is "Grudging Compliance"?
100
Uncle's boys made a good little business of producing this commodity for the Albion area.
What is "Milk"?
200
Managing new leaders is _____.
What is a rewarding process?
200
________ is a key leadership technique because it’s quick, powerful, free, energizing, collaborative, and moving. It reinforces the positive energy that we can put into the lives of our employees.
What is storytelling?
200
"Things will get better as the year progresses, you'll see" is an example of this.
What is "Wait and See"?
200
On the whole, sees benefits of the vision Does what’s expected and no more “Pretty good soldier” All of these describe this attitude toward a vision.
What is "Formal Compliance"?
200
Eight year old "Lewis" from Detroit is credited for beginning this Starr tradition in which the boys skip a meal 2 weeks before Christmas and donate the value of that meal to to help others in the community who are in need.
What is "Fast Day"?
300
Managers should schedule one-on-one meeting regularly with new leaders to discuss their production results as well as their _____.
What is leadership performance?
300
_______ has had a great story of leadership at Martin. He joined the organization in 1995. During this time he has worked in various roles that have included Shipping Supervisor, Inside Sales, Sales Manager, District Manager, Regional Manager, and VP of Branch, And Regional Vice President?
Who is Naveen Singh?
300
"From where we sit, we don't see a problem" is an example of this below the line thinking and behavior.
What is "Ignore and Deny"?
300
Sees the benefits of the vision Does everything expected, and more Follows the “letter of the law” Good Soldier These are examples of this attitude toward the vision.
What is "Genuine Compliance"? Note: This employee requires no "buy in" process. Their values and interests are in total alignment with the vision or plan.
300
During the mid 1980's, this autumn Starr event was established to recreate history from the 1770's through the 1800's.
What is the "Pioneer Harvest Festival"?
400
To successfully guide new leaders, managers should know how to strike a balance between directing, instructing, and _________.
What is Coaching?
400
Name the leader that said, "The greatest leader is not necessarily the one who does the greatest things, He is the one that gets the people to do the greatest things."
Who is Ronald Reagan?
400
Results cannot be obtained in today's ever-changing environment without enlisting the hearts and minds of all staff at all levels of the organization. This critical Above the Line step is known as this.
What is "Own It"?
400
"Whew! I just got here in time! It looks like it's going to be a long time until 5 O'clock" is an example of this attitude to a vision.
What is "Apathy"? Note: This employee is neither for or against the vision. They have no interest. No energy.
400
This Starr site was once known as the "Peony Capital of the World".
What is the" Van Wert Campus"?
500
Name two activities that are a part of the transition strategy for new leaders?
What is: 1. Define an action plan. 2. Set expectations for performance. 3. Discuss ways to prioritize time and tasks.
500
The cruelest thing a leader can do is _________.
What is not give an honest appraisal?
500
"If the finance team could just get their stuff together and help us develop the right pricing for our services, we'd be golden" is an example of this Below the Line thinking/behavior.
What is "Finger-Pointing"?
500
"I don't care if that is the new Starr Vision. I'm just going to keep on doing my job the same way I have for the last ten years" is an example of this attitude toward a vision.
What is "Noncompliance"?
500
When Uncle Floyd was approached by a donor who offered to build a museum for his campus, Floyd responded that he would rather the donor "do this" with their money.
What is "build another cottage."