Bruce Power Behaviours UTL/FLM
What does demonstrating high standards look like
Provide timely, candid feedback on behaviours to reinforce and sustain standards.
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Cathy found her posting "Men suck" funny. Did Shawn suck at managing the scenario
no
in cohort 26 who did Andy give and receive feedback from
the stair Santa's
Three of Santa’s reindeer’s names begin with the letter “D.” What are those names?
Dancer, Dasher, and Donner
What does displays drives for accountability and results look like
Have a visible presence in the field, reinforce positive behaviors and identify individual and team performances gaps.
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What document in Cathys file did Steve mention in their meeting
canada skills competition
what was Michael Scotts reply to feedback
i appreciate your feedback, let me explain how you are wrong
How do you say “Merry Christmas” in Spanish?
Feliz Navidad
What does knows the business look like
Identify proactive opportunities, support them and make them happen.
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How does Cathy view the title of supervisor
titles mean nothing to her
what are the two forms of feedback
positive & critical
Which Hollywood actor played six different roles in The Polar Express?
Tom Hanks
What does communicates effectively look like
Actively listen to understand issues the team is facing and how to support them
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whats Cathy's main issue with her crew
not respected by her peers
as long as we agree or sympathize, we will continue what type of listening
selective listening
What popular Christmas song was actually written for Thanksgiving?
“Jingle Bells”
What does achieve success together look like
Address team conflict or unsupportive behavior promptly and respectfully
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what did cathy post on her work bench and what was the end result
postcard says "men suck". She agreed to remove them provided her concerns were addressed
What are the 2 basic types of active listening and which must we overcome first
heart emotion & head logic. Emotion must be overcome first
How many gifts in total were given in “The Twelve Days of Christmas” song?
364