CHAD
High Radius
JOE
Uline
General AR Knowledge
100

Tab used to update Accounts Payable information.

What is the Contacts Tab?

100

This tab is used to make the initial call on a customer's account.

What is the Suggested Actions Tab?

100

Department who primarily uses JOE.

What is Customer Service?

100

Number of personal items allowed in the cubicle.

What is four?

100

Payment method with a limit of $10,000.

What is an electronic check?

200

Type of documentation that must be sent through CHAD.

What is a statement?

200

Name of the worklist used at the beginning of your shift.

What is Power Hour?

200

Certain customers are qualified for free freight over this dollar threshold.

What is $500?

200

Timeframe for communicating scheduled absence requests.

What is 24 hours?

200

Number of days a payment plan must be paid in full within.

What is 90 days?

300
Hotkey used in the invoice notes after updating a customer's email preferences? 

What is UEP - ?

300

Notes section only visible to the Accounts Receivable Department.

What are Executive Notes?

300

This document is included in the customer's package.

What is the packing list?

300

This article of clothing is not acceptable at any time, including in and out of buildings.

What are flip flops?

300

This hotkey should be used at the end of the invoice notes and within the Executive Notes when research steps have been completed.

What is RC-?
400
These two symbols reflect a return was created or processed. 

What are "*" and "+"?

400

This feature requires the check number, dollar amount, date mailed and name of person spoken with.

What is a payment commitment or P2P?

400

After checking CHAD and UlineNet, if a proof of delivery is unavailable, this request should be submitted.

What is a trace request?

400

The number of Uline branches.

What is 13?

400

This request is sent to prevent future orders from being released without being reviewed by the Credit Department.

What is a credit limit drop?

500

The name of the process which includes a credit memo being issued for the original invoice and a new invoice being generated.

What is a rebill?

500

Module used to process write-offs, including fraud, freight, bankruptcy, etc.

What is the Deductions Module?

500
Type of notes entered when Customer Service is working with a freight carrier for documentation.

What are trace notes?

500

Just over this number of pages are included in the Uline catalog.

What is 850?

500

This process utilizes the batch search number and the Dashboard to locate where a credit was moved to and from.

What is a suspense?