Safety
Where do I find the Emergency response plan for the building?
At muster stations throughout the building
Describe your role in protecting residents’ confidentiality.
Not sharing their personal information to anyone who is not involved in their direct care; if you’re not sure who you are allowed to share information with- ask a supervisor/manager before sharing.
List at least one goal on the HPEI strategic plan.
See strategic plan
Which hand hygiene station is farthest away from the front door?
LTC
Where is your Quality Board located?
In the hallway between the cafeteria and the entrance to acute care, outside the storage room door that is across from the entrance to laundry
Give examples of what parts of your job may be risky.
Cleaning patient rooms that are on precautions, Serving residents with allergies food, working with hot food items/surfaces
What does Person Centered Care mean?
Active collaboration and shared decision making between patients and healthcare professionals-supporting the patient with whatever they may need to ensure best possible care
What is the HPEI’s Ethics Framework?
Links the values of HPEI to the decisions made by management staff and physicians who work within it
Can you give an example of good hand hygiene?
washing hands before and after handling food, washing/sanitizing before and after entering a patient/resident room
Name two things on the quality board.
QIT work plans, QIT member list, indicators, key messages, info/updates for accreditation, ROP’s, did you knows, timeline
What is your role in an emergency situation in this building?
Ensure area is properly secured, assist staff/patients/residents follow direction of supervisor at muster station
Identify at least three potential situations that may put a resident at risk of falling.
Wet floors, objects left in hallways/walkways, walking without appropriate assistance
What are the values of HPEI?
Caring, Excellence, Integrity, Diversity
Can you explain hand hygiene (how to do it & why it is important) to a coworker?
“Wet hands with warm water; Apply soap; Wash hands for at least 20 seconds (including your palms, back of each hand, between fingers, thumbs and under nails; Rinse well; Dry hands well with paper towel; Turn off tap using paper towel” –Important to keep ourselves and others safe by stopping the spread of germs
What are the expectations and duties of your job?
Person centered care, Ensuring confidentiality, Cleaning, Dishwashing, Preparing/serving food, Scrubbing/mopping
What is your role in a fire drill at your worksite?
Close doors, meet at muster stations with walkie talkie. Assist residents/patients/staff with getting to appropriate gathering area
How do we involve families in the care of the residents?
Newsletters, involve them in planning, provide them with updates and information, Facebook updates/phone calls
What is HPEI’s Mission Statement?
OUR VALUED HEALTH TEAM WORKING WITH
ISLAND COMMUNITIES TO DELIVER INCLUSIVE,
INNOVATIVE AND PERSON-CENTERED HEALTH CARE TO ALL
List the PPE that I need to wear to go into resident rooms.
Mask, Goggle, Gloves, Gowns for precaution rooms
Give an example of at least one quality improvement initiative that this home has undertaken.
QIT boards, resident satisfaction surveys, tray/meal audits, cleaning audits
Give an example of your role in keeping residents safe.
-wearing PPE, hand hygiene, ensuring confidentiality, reading diet orders, proper patient identification, avoiding cross contamination
List at least 5 other roles here (besides your own) who are responsible for resident care.
RCW, LPN, RN, Physician, Dietitian, OT, PT, Recreation staff
What are the steps for filing a complaint?
Fill out a support services communication form, speak with supervisor/manager
How often should you change your PPE?
change gloves and gown after leaving a residents room and put new on before going into another, clean your goggles if visibly soiled, change your mask if touched with unclean hands
How can I assure continued quality care in my role for patients/residents?
serve foods they like and are texture appropriate. Help with meal time requests. clean rooms appropriately.