Name one place where you can learn about Osler's Workplace Violence Policy
What is:
* Oslernet
* Workplace Violence Policy and Procedures
* Staff Town Halls
*eLearning Module
Is it ok to tell the Accreditation tracer you don't know the answer to their question
What is:
Yes, but you should expand on your answer to include how you would find that information, who you ask, or where you would look
What is the first thing you would do if you discovered a fire?
What is:
* Clear anyone from danger
* Call 55555
* Use a fire extinguisher
Is asking a colleague when they are going to retire considered workplace harassment?
What is:
True
If you start to press, your moving over the line towards age discrimination and harassment. May be seen as a pressure tactic.
What application is used to view Policies and Procedures?
What is:
Policy Stat
Provide an example of a Workplace Violence Incident
What is:
* Threatening Behavior
* Physical Force
* Jokes, Innuendos,
* Inappropriate advances
What % of all workplace violence occur in health service organizations?
25%
50%
60%
What is:
25% According to Accreditation Canada
How often does your organizations hold Town Halls Meetings?
What is:
* Every 1-2 weeks
When using a fire extinguisher, the first thing you do is Point and aim it
What is:
False
The first thing you do is Pull the Pin
Where on Oslernet can you find Accreditation information?
What is:
In the center of Oslernet
What type of support is available to your if your report a workplace violence incident?
What is:
*EAP
*Occupational Health
*Manager/Supervisor
Are you required to complete any mandatory LMS modules?
What is:
Yes
Who would you contact if you had an ethical issue or question that needs to be addressed?
What is:
* Corporate Ethics department
An Accreditation of Exemplary standing means that accreditation will happen again in 5 years.
What is:
True
Exemplary Standing means that the organization exceeded the most rigorous requirements of the accreditation program
What is a Code Green?
What is:
Evacuation
What is the expectation of follow-up after reporting a workplace harassment incident?
What is:
Incidents are tracked, analyzed and information is used to improve safety, and reduce incidents of violence.
In case of emergency within the hospital, what number do you call?
What is:
55555
Where can you find the latest information about Accreditation?
What is Oslernet
Infection Control has an LMS module
What is:
True
How many ROP's does Osler have?
1. 10
2. 15
3. 29
What is:
29
All found in the Accreditation section of Oslernet
How do you report a Workplace Violence/Harassment Incident?
What is:
* Employee and Physician Incident/Illness report
* Report to Manager/Supervisor/Designate (If not involved)
When was the last time you set your performance goals?
What is:
Annually
What does ROP stand for?
What is:
Required Organizational Practice
Is it ok to tell the Accreditation tracer you don't know the answer to their question
What is:
How do leaders keep you informed about Osler's Quality Performance?
What is:
*QIP plan (Osler's website)
*Participation on quality initiatives within your dept
*Learn about it at our team meetings