Accreditation Knowledge Booster

Safety

100

True Or False

It is safe to use medication abbreviations?

FALSE

• Always use the full name to reduce/ prevent risk of harm or medication mix-ups

200

How is medication safety monitored? 

(Provide 1 answer)

• Regular audits are conducted
• Medication safety events/incidents are reviewed by leaders in partnership with clients/families and staff
• Medication management undergoes an additional accreditation every two years by the Ontario College of Pharmacists

300

How can we prevent pressure injuries?  

Name 2 things you can do.

• • Establish a Hospital Acquired Pressure Injury (HAPI) Improvement Committee with multidisciplinary representation
• • Provide regular training and education in PI prevention and treatment to the team
• • Complete regular and frequent skin and risk assessments
• • Implement a PI prevention bundle and audit program
• • Empower clients and families to speak up though PI education

400

These are some strategies that are put in place to support mental health.

What is EAFP (Employee, Family assistance program), safeTalk (Suicie Alertness For Everyone) training, Assist training, behaviour guidance principles, going to manager for support, speaking with OCC Health?

500

“A workplace safety initiative that aims to eliminate preventable harm to clients, caregivers, and staff.”

What is Caring Safely.

Client & Family Centered Care

100

This committee is made up of Family Leaders who share their expertise and partner in all major hospital projects and decisions.

What is the Family Advisory Committee

200

“Healthcare that establishes a partnership among practitioners, patients, and their families to ensure that decisions respect patients’ wants, needs, and preferences” is known as this.

What is Client and family-centered care (CFCC)

300

Holland Bloorview staff can contact this resource if they need support to help guide decision making, especially if they are not sure of the “right” thing to do

What is an Ethics Facilitator

400

How are clients and families engaged in workplace violence prevention?

• Triggers, behaviours and safety strategies are developed in partnership with clients and families.
• We hold each other accountable to expected behaviours as outlined in our Rights & Responsibilities

500

This interdisciplinary team is responsible for building capacity and spreading CFCC practices at Holland Bloorview.

What is the Client and Family Integrated Care (CFIC) team?

Documentation/ Communication

100

How do you protect personal health information? 

Give 2 ways

• Obtain client consent for the collection, use and disclosure of PHI
• Discuss PHI in private areas
• Avoid using external email to share PHI
• Do not take PHI offsite unless you are complying with hospital policy
• If a privacy breach occurs, take steps to immediately contain it; notify the Privacy Analyst who will assist in directing steps for client notification

200

How would you report a safety event and what is the value in doing so?

• Safety events are reported in Meditech using the icon located on the bottom right corner of each screen.
• Tell your manager
• Operations Managers/Leads review safety reports and connect with staff, clients and families to understand causes and identify improvement opportunities. Learnings are shared with clients, families and staff to prevent reoccurrence.
•  The Quality, Safety and Performance team may request additional information, offer support, or share broader learnings & trends.

300

This is a shared screen in Meditech that is used across health disciplines/clinicians to document common information related to the client’s background information (e.g. client/family priorities, health care teams involved, school, devices).

What is the Client and Family Summary Screen?

400

It is important that clinicians complete this in a timely and accurate manner to tell the story of care, to communicate with clients/families and team members, and to demonstrate accountability.

What is documentation of care?

500

This is required for all assessments, consults and treatments (except in emergency situations).

What is consent?

Expectations

100

These are put in place to ensure we are following procedures and guidelines consistently through care practices?

What are policies

200

These are the minimum clinical care expectations.

What are standards of care?

300

This is the ability to make informed decisions which is decision specific and may vary over time. This is something that is presumed, unless there is a reason to suspect otherwise.

What is capacity?

400

These are examples of this initiative Holland Bloorview is committed to fostering and promoting.

-Increased anti-racism awareness, knowledge & support,
-advance recruitment & retention,
-and developing health equity training to support clinical staff

What is I.D.E.A. (inclusion, diversity, equity and accessibility)?

500

When doing client identifiers what are the two questions we use to confirm identification?

What is “Full name and Birthdate”

Transitions/ Care

100

The LIFEspan clinic, Youth Mentorship and Youth Employment streams are examples of programs that are designed to help clients with this.

What are transitions

200

Clients and families can access information about transition plans and discharge summary notes here

What is connect2care?

300

Clients in Ambulatory care can be referred to this team if they would like support about transition

What is the Transitions & Life Skills team

400

This public campaign was developed by Holland Bloorview to engage the public to reduce disability stigma.

What is Dear Everybody?

500

We support high school students in grade 11 or higher who are planning to attend college or university.

What is Post Secondary Transitions