AIRPORT CODES DOMESTIC
Los Angeles, CA
LAX
Amsterdam, Netherlands
AMS
WCHR
Wheelchair
TRUE OR FALSE:
Booking a lap held infant does not require a ticket.
FALSE
ALL PASSENGERS are required to have a ticket
Who is the CEO of Delta?
Ed Bastian
LGA
LHR
London (Heathrow), UK
Peanut Allergy
PNUT
True or False: To be DOT compliant, quote fare rules after you collect credit card information.
FALSE
ALWAYS quote fare rules BEFORE collecting CC information
This program is organized by Delta people, for Delta people to help them when they are experiencing financial challenges.
Delta Care Fund
Washington DC (Reagan)
DCA
Athens, Greece
ATH
PETC
Pet in Cabin
What code would you enter into the Account/Designator box when pricing out a domestic bereavement fare?
BRV1
Welcoming, Caring, Elevated
Delta's Brand Beliefs!
MSY
New Orleans, LA
FCO
Rome, Italy
Passenger in a wheelchair that CANNOT ascend/descend stairs and steps
WCHS
When a passenger books a ticket, whose baggage policy for checked baggage applies throughout the itinerary?
The Marketing Carrier
What color are our flight attendant's uniforms?
Purple and Grey
Spokane, WA
GEG
Dubai, UAB
DXB
DSSR
Disability Special Seat Request
What does the LEAP model stand for?
LISTEN
EMPATHIZE
APOLOGIZE
PROBLEM SOLVE