Ticketing
006
What is the first 3 numbers of Delta Ticket stock?
The date when Delta Air Lines was founded
What is March 2, 1925? (as Huff Daland Dusters Inc, in Macon, GA)
A Customer is allergic to Peanuts.
What is PNUT?
If this number changes regardless of the time, I qualify for a full refund
What is a flight number change?
Only this type of passengers is allowed to buy a Sky Club membership
What are Medallion Members?
What is 5 eligible eCredits?
The name of Delta Air Lines founder
Who is C.E. Woolman?
This Special Remark must be added when assigning bulkhead seats
What is "Pax may be relocated for psgr w/services animal/fused leg/WCOB/Personal care attendant/companion/safety assistant who must sit next to them"?
If a problem with a flight happens within 72 hours it is called "___".
What is an IROP?
You can only access the Sky club this many hours prior to your flight departure.
What is 3 hours?
*This policy does not apply to the following individuals and methods of access:
-Delta 360 Members
-American Express Centurion Card Members
-Holders of Lifetime Delta Sky Club Memberships
The 2 letter code for the top four credit cards.
What is/are: AX (American Express)
VI (Visa) CA (Mastercard)
DS (Discover Card)
The year Delta Air Lines purchased Pan Am's transatlantic routes
What is 1991?
A Customer with an unknown disability is requesting a seat accommodation.
What is a DSSR?
The amount of time a flight needs to be changed or delayed in order to be eligible for a refund
What is 3+ hrs. for domestic and 6+ hrs. for international?
In these situations, there is no time limit to enter the Sky Club
What is during a connecting flight or an Irop?
The Class of service that needs to be available to confirm upgrade to first class with a Regional Upgrade Certificate. (No DPS sold on flight)
What is OL ?
The year Delta Air Lines acquired Northwest Airlines
What is 2008?
Each Delta station has a person who administers Delta's disabilities regulations.
What is a Complaint Resolution Official or CRO?
I can get a refund because of my schedule change "___" hours for Domestic/ "___" hours for International
What is: 3 Hrs for Domestic and 6 Hrs for International
These airports have a Delta One Lounge.
What are JFK, LAX, SEA and BOS
When upgrading with a Certificate, these countries require us to collect a Premium Cabin Travel Tax (formerly known as Luxury tax).
What is Egypt, France, Ghana, Honduras, Hong Kong, India, Philippines, Senegal and United Kingdom?
The year Delta Air Lines launched it's first Frequent Flyer Program
What is 1981?
*it became the SkyMiles program in 1995
Meet and Assist are only guaranteed if you also have "___" or "___" disabilities in your PNR.
What is DEAF or BLND?
"I am able to rebook you on an American Airlines flight that leaves at 3:30pm"
What is a controllable Delta IROP?
With the Delta Reserve American Express card, you get this many one-time-Guests passes to the sky club per Medallion Year
What is 4?
*But you can only redeem up to 2 per Visit to the Delta Sky Club