Don't Forget!
When should you respond to an ACE Meeting invite?
Immediately!
When working remotely, where can you find the end-of-appointment survey link?
The ACE Quick Guide to Zoom Tutoring Session Links
When do you complete the “Tutor Summary Report?”
After the end of one appointment and before the next session begins
An ITP 100 student can find online course resources here
IST Course Resource webpage
What must students read before using GenAI for coursework?
The instructors’ GenAI policy
Where do you go to fill out an incident report for any behaviors of concern involving Germanna Community College students?
“Report an Incident” at the bottom of all Germanna webpages
It’s time to sign your timesheets! Where do you find the Google ACE HRMS Verification Survey?
The link to the survey is always the same and is emailed every Friday to ACE staff @germanna.edu email accounts. It can also be found in the ACE Quick Guide. Timesheets are due the following Wednesday at 12:00 pm.
How should you contact the Academic Center for Excellence if you are sick and cannot come to work?
When ACE is closed, where can students receive 24-hour online tutoring?
Brainfuse
Where can students enroll into the AI Literacy Canvas course?
Through the link on the Generative Artificial Intelligence webpage
Provide three reasons as to why it is important to communicate to students that appointments are 50 minutes in length
To allow yourself and the student time to wrap up and finish paperwork (complete report, schedule another appointment)
To refer the student to additional resources that can help him/her (website/handouts, etc.)
So the next appointment begins on time.
Take a break
Time to fill out survey
Where can you read prior Navigate Appointment Summaries on a student?
The “Appointments” tab of a student profile
When a student comes to the Academic Center for Excellence for the first time each semester, what Google form should he or she fill out?
The Client Contract
A student’s computer is broken, and he feels like he will now have to drop his classes. What resource is available to help the student?
Germanna’s Library Laptop Loaner Program
What is the name of the badge earned after completing the AI Literacy Canvas Course?
AI Literacy Hero Badge
Name three ways students can access ACE Online
From the “ACE Tutoring Services" link in each of their Canvas course shells
From the "Online Math Center" link on the ACE Math Course Resources web page
From the "Online Writing Center" link on the ACE Writing Resources web page
From the appointment confirmation email sent to them after a tutoring appointment is made in DaySmart
Where can you find resources for uploading Studio Videos into Canvas?
The Technology Resources for Students webpage
When is it okay to give a student another tutor’s personal information – phone number, email, or schedule?
Never
Name three different workshops/webinars ACE offers students throughout the academic year.
On which ACE resource can students find examples of how to cite GenAI content in all citation styles?
Generative AI Citation Guide
Who should students email if they are in need of necessities such as food, clothing, and technology?
Germanna Care (Germannacares@germanna.edu)
Go here to find all administrative ACE documents and resources for tutoring both on-campus and online?
Why is it important to log students who visit the Math and Writing Centers on the “Math and Writing Center Sign-out Sheet” when tutoring in ACE Online?
To ensure that students are signed out of the database correctly if they leave the ACE Online office without stopping by the virtual front desk.
How is the “Math Course Resources” webpage organized?
By course > Review Topics and Course Essentials
Name three GenAI Quick Tip Videos