When should you respond to an ACE email invitation?
Immediately!
When working remotely, where can you find the end-of-appointment survey link?
The ACE Quick Guide to Zoom Tutoring Session Links in the 'Zoom Virtual Tutoring Files' shared Google drive.
When do you complete the “Tutor Summary Report?”
After the end of one appointment and before the next session begins
Where can a tutor find online tutor proof resources, including upcoming assignments, due dates, and examples?
In the "Tutor Proof Resources" folder in the Zoom Virtual Tutoring Files shared Google drive.
What must students read before using GenAI for coursework?
The instructors’ GenAI policy.

How many bridesmaids did Taylor Swift have at her wedding to Travis Kelce?
0
Where do you go to fill out an incident report for any behaviors of concern involving Germanna Community College students?
“Report an Incident” at the bottom of all Germanna webpages. This opens the Maxient report, where you can fill in additional details.
It’s time to sign your timesheets! Where do you find the Google ACE HRMS Verification Survey?
The link to the survey is always the same and is emailed every Friday to ACE staff @germanna.edu email accounts. It can also be found in the ACE Quick Guide in the 'Zoom Virtual Tutoring Files' shared Google drive. Timesheets are due the following Wednesday at 12:00 pm.
How should you contact the Academic Center for Excellence if you are sick and cannot come to work?
Contact your direct supervisor by phone.
You can send an email, but make sure you speak to a staff member immediately to confirm that he or she received it.
When ACE is closed, where can students receive 24-hour online tutoring?
Brainfuse
Where can students enroll into the AI Literacy Canvas course?
Through the link on ACE's Generative Artificial Intelligence webpage
What modern-day item made a cameo in the final season of Game of Thrones?
A Starbucks cup
Provide three reasons as to why it is important to communicate to students that appointments are 50 minutes in length.
To allow yourself and the student time to wrap up and finish paperwork (complete report, schedule another appointment)
To refer the student to additional resources that can help him/her (website/handouts, etc.)
So the next appointment begins on time.
Time to fill out survey
Where can you read prior Navigate Appointment Summaries on a student?
The “Appointments” tab of a student profile in Navigate.
When a student comes to the Academic Center for Excellence for the first time each semester, what Google form should he or she fill out?
The Client Contract
A student’s computer is broken, and he feels like he will now have to drop his classes. What resource is available to help the student?
Germanna’s Library Laptop Loaner Program
What is the name of the badge earned after completing the AI Literacy Canvas Course?
AI Literacy Hero Badge
What movie features the quote, "I'm king of the world!"?
Titanic
Name three ways students can access ACE Online
From the “ACE Tutoring Services" link in each of their Canvas course shells
From the "Online Math Center" link on the ACE Math Course Resources web page
From the "Online Writing Center" link on the ACE Writing Resources web page
From the appointment confirmation email sent to them after a tutoring appointment is made in DaySmart
Where can you find resources for uploading Studio Videos into Canvas?
The Technology Resources for Students webpage
When is it okay to give a student another tutor’s personal information – phone number, email, or schedule?
Never
Name three different workshops/webinars ACE offers students throughout the academic year.
Zoom and Canvas Orientation
Google Basics
Introduction to Excel (MTH 154)
ESL Workshop Series
Introduction to Drug Dosage Calculation
Advanced Drug Dosage Calculations
RN NCLEX Review Workshop
PN NCLEX Review Workshop
On which ACE resource can students find examples of how to cite GenAI content in all citation styles?
Generative AI Citation Guide

Who played Willy Wonka in the 1971 movie Willy Wonka and the Chocolate Factory?
Gene Wilder
Who should students email if they are in need of necessities such as food, clothing, and technology?
Germanna Cares (Germannacares@germanna.edu)
Where can you find resources for learning about digital accessibility?
The Digital Accessibility folder in the “Zoom Virtual Tutoring Files” shared Google drive.
The "2025 Handout Formatting Guidelines" handout provides instructions on how to make ACE resources accessible.
Why is it important to log students who visit the Math and Writing Centers on the “Math and Writing Center Sign-out Sheet” when tutoring in ACE Online?
To ensure that students are signed out of the database correctly if they leave the ACE Online office without stopping by the virtual front desk.
How is the “Math Course Resources” webpage organized?
By course > Review Topics and Course Essentials
Name three GenAI Quick Tip Videos
Comparing Programming Concepts
Creating a Weekly Schedule
Creating Practice Math Problems
Creating Practice NCLEX Questions
Explaining Coding Errors
Finding Key Words for an Abstract
Google NotebookLM
Improving Search Terms for Research
Real World Math Examples
Simplifying Language
Study Buddy
Studying Anatomy and Physiology Topics
Thesis Statements
Using GenAI as a Research Tool

Name the four members of the Beatles.
John Lennon, Paul McCartney, George Harrison, and Ringo Starr