Smart Account 101
Web portal a customer's goes to, to view or manage their licenses
Cisco Software Central
These licenses are entitled at 50% of the KW count
What is Common Area licenses?
CUCM
Cisco Unified Call Manager
Responsible to submit change/modify's
Who is a ISA?
Sub accounts within your Smart Account
Virtual Account
Portal to access to PAKs
License Registration Portal (LRP)
For Call Manager, what version can be converted from PAKs to Smart Licenses.
Version 12 and above
ISA
Assigned to provide onboarding to customers with Flex subscriptions over $250k
Who is a CSM?
Creates and manages Smart Account and all Virtual Accounts & provides user access
Who is a Smart Account Administrator?
Used to get downloads for software media
MCE
Add products and services to an existing subscription, without changing the term duration of the subscription
Change/Modify
PAK
Product Authorization Key
Change or transfer of licenses from one smart account to another smart account
GLO
Provides a central location to manage your Cisco software licenses and entitlements across your entire organization
Smart Account
Portal to access or re-send eDelivery
What is My Cisco Entitlement (MCE)?
How to get the License Activation Code for Attendant Console
eDelivery
PLM
Prime License Manager
Assists with invoicing questions
Cloud Fulfillment
Used for SAMs to be assigned customers for onboarding and tracking milestones
Ultron
This is needed from Smart Software Manager in order to register or smart enable CUCM to the Smart Account
Token
SAM
Software Asset Manager
Supports CDW with Flex questions
Cisco Flexpedition