LOA
Delivery
Pending Money Transfer Reasons
Green Screen
Potpourri
100

This is what the acronym "LOA" stands for.

What is Letter of Authorization?

100

When will the client receive funds sent to their bank account from Edward Jones via regular ACH on Demand.


What is the next business day?

100

This is when a client doesn't have enough cash available to complete an ACH money transfer, this is the pending reason we will see.

What is "Insufficient Funds"?

100

This is the screen in our Communication Program where we can see a list of all of the owners of the account.

What is the "LHLD" (Listholders) screen?

100

Who can approve an ACH on Demand money transfer that is pending activity review? 

Who is operations?  You would send an email to DISB-limit-500.

200

Who is required to sign the LOA if it's sent for e-signature.  

What is all bank account owners and all Edward Jones owners must sign the ACH on Demand LOA? 

200

This is the deadline for an ACH to be approved for same day delivery.

What is 12:30 CST?

200

This is the pending reason you would see when a money transfer was scheduled to go out in the future.

What is "Future Request Date"?

200

This is the command to type in when you want to see a high level overview of the account details, including the date when the account was opened and if the account authorization form is on file 

What is "GA,ACCT#"?

200

This is where we can go, in the account, to reprint or resend an LOA for the Client.

What is "TASC - Transactions and Services Center" in the F2 menu?

300

Who is required to wet sign the LOA if the Edward Jones or bank account is in joint registration?  

What is only one joint owner must sign?

300

This is the per day maximum amount a branch can enter for money coming into Edward Jones when the Edward Jones owner is on the bank account. 

What is "$1million"?

300

This is the department we would transfer a caller to when the money transfer was pending "Registration Not the Same".

Who is Customer Loans?

300

What is the command you would use to process a residual ACH on Demand on a closed Edward Jones account.  

This is AMAR (A Manual ACH Request).  

300

When I go to my "My Desktop" toolbar, this is the link I click to get to the screen to be able to approve ACH bank profiles.

What is "TaSC - HQ Review"?

400

When the account type is a trust, we need all the signatures of these people.

Who are all trustees on the trust?

400

This is the term we use to turn off the ability for funds to either come into Edward Jones or to go out of Edward Jones.

What is flipping the flag?

400

This pending reason is when a security (or securities) in the account require additional review before approval.

What is "Bad Delivery"?

400

This is the command you would use to review messages sent to the branches regarding the Edward Jones account.  

What is "MSGS,A,<acct #>"?

400

What is an industry standard tool used to validate checking/savings account numbers and bank account registration without requiring a voided check. 

What is Micro-Deposit.  

500

Who is the person that the client can appoint to sign legal documents if the client is unable to do so.  

Who is Power of Attorney (POA)?  Depending on gifting terms and who is benefitting from the money.  

500

This is the amount of time we tell branches it takes for a client to pull money from their bank account to Edward Jones. 

What is "1 business day"?

500

When the account is an IRA, this is status message you might see if the branch is sending out the total cash balance of the account.

What is "Balance Brought Below Limit"?

500

This is the command you would use to view an ACH on Demand money transfers on the green screen.  

What is "LCRU"? 

*Note: LCRU is for branch teams while LCRI is for HQ associates. 

500

This is the largest amount a Service Associate Level I & II are able to approve on their own.

What is $250,000?