CX
What is the assistance or advice provided by a company to those people who buy or use its products or services.
What is Customer Service
Where was Greenheck first founded
What is Schofield, Wisconsin
How many categories of Products does Price offer?
What is 13
(Air Purification, Beams, Controls, Critical Environments, Diffusers, Displacement, Fan & Blower Coils, Grilles, Noise Control, Radiant, Terminal Units, Underfloor & VAV Diffusers)
Dentition of ACP
(What does it stand for)
What is Air Control Products
What does CAPS stand for?
What is Computer Aided Product Selection
What percentage of FAQ listed on the ACP website are actually read?
What is 3%
(I have no idea where they got that but its on the Website)
What 2 brothers founded Greenheck?
What is Bob & Bernie Greenheck
What is the Newest Software Tool Price Offers to help with GRD Schedules
What is All-in-One for Engineers
When was Air Control Products founded?
What is 1975
What year did the ACP Toledo Office open/get purchased
What is 2002
What are (12) things ACP teaches to ensure a good Customer Experience?
(HINT: Think of the Word Search from September)
What is,
1. Have Fun but Remain Professional
2. Own it, Make it Right
3. Listen to Understand
4. Personalize
5. Confirm
6. Empower
7. Deepen Relationships
8. Make it an Opportunity
9. Strive for Excellence
10. Be Easy to Work With
11. Be productive
12. BE THE SOLUTION
How many Greenheck Facilities are there in Total around the Globe.
What is 8
How many Price Facilities are there in North America
What is 14
don't believe me? Ask Alex.
What are the (2) Names of the CX Rhino Mascots?
What is Julia & Ace
What are the Names of the Price Account Manager & the Sales Rep for ACP?
(BONUS: If you can put the title to their names add 100 points at the end of the game)
What is,
Scott Clark - Account Manager
Cody Jacques - Sales Rep
How man Manufacturer Training/Learning Programs does ACP Offer?
What is 5
(Price, Greenheck, MacroAir, Monoxivent & DuctSox)
What Month & Year did Greenheck Celebrate their 75th Anniversary?
What is July, 2022
Definition/Basics of a Fan Filter Unit
(What is it? What does it do?)
What is a filtered laminar flow diffuser with an integrated fan and motor.
The integrated fan and motor provide enough static pressure to overcome the pressure drop of the internally mounted HEPA or ULPA filter.
How many testimonials are on the ACP Website that specifically give a shoutout to the Toledo Office?
What is 4
What is ASHRAE Standard 170?
What is the Ventilation of Health Care Facilities
This provides design parameters for operating rooms that help create a sterile surgical zone through the air distribution system. These parameters include filtration and air change rate as well as velocity and diffuser coverage requirements over the operating table or surgical zone.
ACP Employees should be certified and trained to be what?
What is THE SOLUTION EVERY TIME
What Month & Year did Greenheck add Vari-Green Motor Packages to their Axial Rooftop Fans
What is October, 2021
What was Gerry Price's first Job after Graduating College?
What is a Nuclear Engineer
Bob Greene bought all the stock from who to become the sole owner?
What is Randy Heminger’s
How many Manufacturers does ACP Represent/Sell?
What is 37
(I'm not listing them, go on the website)