Checking Account
What PRO number would you access to Open a New Account
What is PRO19389
What is the minimum deposit for a Performance First account?
$10,000
What PRO number would you access to Open a New CD Account
PRO33607
What tab does the member select to open a new account
Products
What is the age minimum for an authorize user?
There is no minimum age to add an individual as an Authorized User.
The USAA Classic checking provides a $15 rebate for non-USAA ATMs used. How many non-USAA ATMs can the member use before being subject to a fee.
10
What is the APY for a basic savings account with a balance of $2,500
If a member is CAD code, can the member open a CD?
No
Where can the member select to transfer funds
My tools > Transfer between accounts
MyUsaa > I want to > transfer
What information is needed to add an Authorized user?
Name, USAA number, DOB, SSN, Citizenship
What information should be verified prior to opening checking/savings application?
Name, DOB, SSN, Citizenship, Mailing/Physical Address, Email and Professional information
What is the minimum age for a Checking or Savings account
18 years old
What 3 are the 3 kinds of CDs
Fixed
Adjustbale
Variable
What self service option does a member have to transfer funds using their mobile app?
Transfer between accounts (internal or external)
Zelle
What disclosure must be read verbatim prior to discussing rewards?
"Rewards are earned on qualifying purchases only, and not on balance transfers, cash advances, or convenience checks. Redemption of earned rewards can take 1-2 business days to show in your account."
What is the exception for opening a USAA Checking/Savings account prior to the age of 18?
Requested by an individual within 45 days of their birthday to qualify for an account and is an Academy appointee, enlistee being sworn to service, or departing to the Military Entrance Processing Station(MEPS) for basic training and they are under the age of 18
What is the interest rate for a Youth Savings account with a balance of $6,500?
.10%
Prior to discussing any interest rates, what disclosure must be read verbatim
"Some USAA deposit accounts are interest-bearing accounts. Any interest rates provided are annual percentage yields, or APYs."
If the member does not have all information needed to add a secondary account holder, how can the member add the individual at a later time?
USAA.com or mobile app > Account Details > Add Accountholder
An account holder receives four convenience checks and an introduction letter approximately 7-10 business days after opening the credit card account.
What is the product code for check registers?
Free check registers - PWREG2 (one book per order)
Important: Check registers will no longer be automatically included in check order(s). Ys."
What is the maximum a PFS account can be funded with
$99,999
What is the minimum initial deposit for a Jumbo Adjustable Rate CD?
$95,000
What self-service steps would a member take to redeem credit card rewards?
1. Access My USAA to view My Accounts Summary page.
2. Select one of the Rewards links from within the list of accounts.
3. View Rewards Center to review earned rewards.
4. Member can Redeem Rewards, view Rewards History and view their Reward Options.
Rewards
Cashback
Low Rate
Military Affiliate