This-or-that
What does the acronym TDD stand for?
Text-to-Dispatch Data
or
Telecommunications Device for the Deaf
b) Telecommunications Device for the Deaf
The Police may use this to broadcast suspect information for others to be mindful of and 'keep an eye out' for.
Be On the Lookout (BOLO)
Unlike a wake-effect collision, this type of collision involves the emergency vehicle.
a) At-Fault Departmental Accident (ADA)
b) Emergency Vehicle Collision (EVC)
c) Apparatus Involved Incident (AII)
b) Emergency Vehicle Collision (EVC)
What does the acronym CAD stand for?
Computer-Aided Dispatch
or
Calltaking Applied Directives
a) Computer-Aided Dispatch
This may be used by an ETC to describe a vehicle, ensuring they obtain all of the necessary information, starting with the color.
CYMBOLS
Color, Year, Make/model, Body style, Other features, License plate number, State of the License plate
When a person's response to a traumatic event does not fade over the course of a few days or a week, this is called:
a) Elongated Traumatic Response or "ETR"
b) After-Event Anxiety Disorder or "AEAD"
c) Post-Traumatic Stress Disorder or "PTSD"
c) Post-Traumatic Stress Disorder or "PTSD"
What are basic level instructions given to the caller immediately after initiating dispatch?
Post-Dispatch Instructions (PDI's)
or
Panic-Reduction Instructions (PRI's)
a) Post-Dispatch Instructions (PDI's)
When someone calls from a landline phone, this information is generally available to the calltaker to help verify the phone number and location.
Automatic Number Identification / Automatic Location Identification
(ANI/ALI)
During a disaster, the Incident Command System (ICS) provides the framework for:
a) Communication Center management and preparedness
b) Maintaining command, managing resources, and coordinating efforts.
c) The Incident Command System is not used in disaster situations.
b) maintaining command, managing resources, and coordinating efforts.
An effective Quality Improvement program includes random case review, private individual feedback, and:
a) Paid Time Off (PTO)
b) Continuing Dispatch Education (CDE)
b) Continuing Dispatch Education (CDE)
This program is used to monitor and evaluate performance and maintain expected quality standards.
Quality Assurance (QA)
The scripted instructions that we provide before the field responders arrive on scene provide patient care or immediate help (ex. bleeding control) are called:
a) Post-Questioning Directives (PQD's)
b) Pre-Arrival Instructions (PAIs)
c) Pre-Response Assistance (PRA's)
b) Pre-Arrival Instructions (PAIs)