Chapter 1
According to I-Thou communication, at this level, we move beyond ______ and into the uniqueness of the _______.
1) Social roles 2) Individual
What theory suggests that self-esteem is determined by how you compare two mental standards?
The self-discrepancy theory.
Selection, organization, and interpreting information.
What are the three stages of the perception process?
Putting yourself in a near-constant state of arousal and negative thinking.
What is chronic hostility?
Definition of an attribution.
Creates explanations for others’ comments or behaviors.
Name two out of the three communication models.
Linear, Interactive, Transactional
True or False: We develop relationships by delving shallower into different layers of self.
False. *Deeper (Social Penetration Theory)
We commonly experience uncertainty during first encounters with new acquaintances.
What is the uncertainty reduction theory?
Two common ways to manage emotions after they occur.
What are suppression and venting?
What is Dr. Hayes first name?
Diane
List three goals of interpersonal communication.
Self-presentation goals, instrumental goals, and relationship goals.
What are self-awareness, self concept, and self-esteem components of?
Three components of self.
Three ways of reducing uncertainty.
What are passive strategies, active strategies, and interactive strategies?
Explain the Jefferson strategy
When a person says or does something that makes you angry, count slowly to 10 before you speak or act. If a person makes you very angry, count slowly to 100 before you speak or act.
Is the statement “my partner doesn’t care about me!” an example of internal or external attribution?
Internal Attribution
What are the four principles of interpersonal communication?
Interpersonal communication conveys content and relationships, can be intentional or unintentional, is irreversible, and is dynamic.
What role does self-disclosure plays in interpersonal communication?
Allows you to reveal private information about yourself to others.
A general sense of a person that's either positive or negative.
What is gestalts?
Four ways to prevent unwanted emotions
What are encounter avoidance, encounter structuring, attention focus, and deactivation?
‼️‼️ Double or Nothing: What is catharsis? And give an example of it being used between two people.
The assumption that venting will rid you of anger.
What are the five features that characterize communication?
Process, create, modalities, sensory channels, convey meanings.
Three ways culture plays in shaping ourself. (Individualistic)
Beliefs, attitudes and values.
Five step process of perception includes
Check your punctuation, check your knowledge, check your attributions, check your perceptual influences, and check your impressions.
The six primary emotions include...
What are surprise, joy, disgust, anger, fear, and sadness?
Give an example of the reappraisal strategy.
(Meaning of emotion alters after a situation)
Example: I dropped my sandwich on the ground and I have nothing else to eat. I might tell myself I’m better off than people in the world who don’t have any food.