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The act of helping a consumer track and manage information, providers, resources, and network members as part of their mental and physical health treatment. This helps to prevent errors in care such as: medication errors between providers, missed appointments, incorrect follow through with medical orders/instructions, or related confusion. It also helps to keep important treatment team members such as medical providers, probation officers, and family members/natural networks in touch with consumer progress, needs, and goals (when CC has written permission to do so).
What is coordination of care