Active listening
What is active listening?
Listening carefully and showing that you understand.
How does active listening differ from passive listening?
Active listening involves engagement and feedback, while passive listening is hearing without responding or showing understanding.*
Is active listening the same as just hearing?
No, it means you are paying attention and thinking about what the person says.*
Why is active listening important in communication?
*It builds trust, improves understanding, reduces conflicts, and shows respect.*
Why is active listening important
It helps people feel heard and respected.
What are some signs that someone is actively listening
Eye contact, nodding, asking relevant questions, paraphrasing, and giving verbal feedback like "I see" or "Go on."*
What do you do when you listen actively?
Look at the speaker, stay quiet, and think about their words.*
How does active listening help build trust in relationships?
*It shows genuine interest and care, making people feel valued and understood.*