C1
What is the longest english word in the world?
pneumonoultramicroscopicsilicovolcanoconiosis /45 letters/
Which of the following performance measurements could be a result of government legislation?
A. Carbon footprint
B. Retention of customers
C. Return on capital employed
D. Capacity ratio
A. Carbon footprint
How can short-termism be prevented?
A. Focus performance measurement on financial performance only
B. Create budgets for more than one year at a time.
C. Focus performance measurement on non-financial performance only
D. Focus performance measurement on both financial and non-financial performance
D. Focus performance measurement on both financial and non-financial performance
Which of the following measures would not be appropriate for a cost centre?
A. Cost per unit
B. Contribution per unit
C. Comparison of actual labour cost to budget labour cost
D. Under or over absorption of overheads
B. Contribution per unit
Which of the following are non-financial objectives?
1. Growth of sales
2. Contented workforce
3. Increase earnings per share
4. Diversification
A. 1,2 and 3 only
B. 2 and 4 only
C. 2,3 and 4 only
D. 1 and 3 only
B. 2 and 4 only
Which of the following is not a type of benchmarking?
a. internal
b. strategic
c. international
d. functional
c. international
What is always coming, but never arrives?
Tomorrow
HH plc monitors the % of total sales that derives from products developed in the last year. Which part of the balanced scorecard is this measure classified under?
A. Financial perspective
B. Customer perspective
C. Internal perspective
D. Learning perspective
D. Learning perspective
JKL Inc budgeted to make 1000 units in May using 2000 hours of direct labour. Actual output was 1100 units which took 2300 hours. What is the production/volume ratio?
110%
XR Co is looking to introduce a balanced scorecard and is finalizing the measures to use for the innovation and learning perspective. Which of the following is not relevant for this perspective?
A. Number of ideas from staff
B. Number of new products introduced
C. Percentage of sales from new products
D. Level of refunds given
D. Level of refunds given
Black division is one of many divisions in the Paint group. At its year-end, the non-current assets invested in Black were $30 million, and the net current assets were $5 million. Included in this total was a new item of plant that was delivered three days before the year end. This item cost $4 million and had been paid for by Paint, which had increased the amount of long-term debt owed by Black by this amount. The profit earned in the year by Black was $6 million before the deduction of $1.4 million of interest payable to Paint. What is the most appropriate measure of ROI for the Black division?
19.4%
A company wants to encourage an investment centre to make new investments. Performance measurement using which of the following KPI's would achieve this?
A. RI
B. ROCE
C. ROI
D. IRR
A.RI
Who made a law that said everyone had to be in bed by 8pm?
1st King of England
A company has calculated that its activity ratio is 103.5% and its efficiency ratio is 90%. What is the capacity ratio?
115%
RL Inc budgeted to make 200 units in June with a standard labour usage of 0.6 hours per unit. Actual output was 180 units which took 126 hours. What is the efficiency ratio?
86%
Which of the following techniques would be useful for controlling costs?
1. Actual versus flexed budget
2. Variance analysis
3. Trend of costs analysis
A. 1 and 2 only
B. 1 and 3 only
C. 2 and 3 only
D. 1, 2, and 3 only
D. 1,2,3
A company makes a product for which the standard labour time is 2 hours per unit. The budgeted production hours for a given week were 820. During the week the production staff were able to produce 380 units of product. Staff worked and were paid for 800 hours. During the week 20 production hours were lost due to a shortage of material. What is the efficiency ratio?
97.44%
Which of the following are elements of a mission statement?
1. purpose
2. strategy
3.values
4. culture
A. 1 and 2 only
B. 2 only
C. 2 and 4 only
D. All of them
D. All of them
Forwards I'm heavy, but backwards I'm not. What am I?
The balanced scorecard measures performance from four perspectives. What are they?
A. Customer, growth, financial stability and internal business process
B. Customer retention, innovation and learning, financial stability and process efficiency
C. Customer, growth, financial success and process effectiveness
D. Customer, innovation and learning, financial and internal business process
D. Customer, innovation and learning, financial and internal business process
A government is looking at assessing hospitals by reference to a range of both financial and non-financial factors, one of which is survival rates for heart-by-pass operation. Which of the three E's best describes the above measure?
A. Economy
B. Effectiveness
C. Efficiency
D. Externality
B. Effectiveness
Copenhagen is an insurance company. Recently there has been concern that too many quotations have been sent to clients either late or containing errors. 116 The department concerned has responded that it is understaffed, and a high proportion of current staff has recently joined the firm. The performance of this department is to be carefully monitored. Which of the following non-financial performance indicators would NOT be an appropriate measure to monitor and improve the department's performance?
A. Percentage of quotations found to contain errors when checked
B. Percentage of quotations not issued within company policy of three working days
C. Percentage of department's quota of staff actually employed
D. Percentage of budgeted number of quotations actually issued
D. Percentage of budgeted number of quotations actually issued
Division A reported sales of $560,000 and a contribution of $210,000 for the most recent period. Fixed costs for the period were $145,500 of which 35% were controllable by the division's manager. What is the amount of profit which is controllable by the division's manager for the most recent period?
$159,075
Which of the following KPI's would be used to assess the liquidity of a company?
1. Return on capital employed
2. Gross profit percentage
3. Acid test ratio
4. Gearing ratio
A. 1 and 2 only
B. 3 only
C. 4 only
D. 3 and 4 only
What is impossible while you hold your nose?
Humming