Imaging Scheduling
What is the ext. of DPN central scheduling?
4003
This is the call hub name for SS and OQ
What is DPN Urology Call hub-triage
Can you leave a message for a MA/LPN on their voice mail?
NO
For a URO patient who needs FMLA For Surgery, name the method of communication.
Inbasket to surgery scheduler
Vendors calling to schedule lunches, what should they do?
utilize Rxvantage
Name two types of scans they schedule
PET, CT
What is the call hub name for death certificates?
DPN UROLOGY NURSE
What is a normal INR?
between 2-3
RO HO/ONC URO
Questions in regard to Holep?
Shelly Kersey
937-499-7364
How many High priority types are there?
FIVE
Who handles ATA orders if patient is at ATA?
Teams Triage and place OQ call hub/must be taken live
Death certificates for HO are handled by
MA/LPN inbasket, send to person running the provider that day.
What is the extension to send patients who have questions on billing?
8000 ext 2
Can they answer questions on prep for scans?
YES!
Who schedules injections such as Lupron, Eliguard
Check-out
External referrals are sent by which department?
Check out
Pharmacy calls and critical labs
How do you find the nurse navigator who is helping the patient?
Can they clarify orders for scans?
YES!
What color is the font on the activity handoff 5th column and 5th box down?
BLACK
Who can cancel and reschedule acute care visits?
Triage
Best form for patients and refills
Mychart and call pharmacy
What is the number for assistance for MyChart?
844-432-6893 or 866-668-0592