GROUP DYNAMICS
FACTORS AFECTING GROUP PERORMANCE
INDIVIDUAL vs GROUP PERFORMANCE
TEAMS
GROUP CONFLICT
1

A group of two people.

What is dyad?

1

A group whose members share the same characteristics.

What is a Homogeneous group?

1

A group of people whose results in a work are pooled but has not interacted with one another.

What is a nominal group?

1

Consist of groups of employees who manage themselves, assign jobs, plan and schedule work, make work-related decisions, and solve work-related problems.

What are work teams?

1

A conflict that occurs between two individuals.

What is interpersonal conflict?

2

An event that affects one member of a group will affect the other group members

What is a corresponding effect?

2

When a group’s performance is equal to the sum of the performances by each group member.

What are additive tasks?

2

Negative effects of the presence of others on a person’s behavior

What is inhibition?

2

The other term for parallel teams which consist of representatives from various departments or functions within an organization.

What are cross-functional teams?

2

Involves a neutral third-party to objectively assess the arguments of both sides to come to an even decision.

What is arbitration?

3

The need to associate with others with the image projected by people.

What is identification?

3

One of the factors that increase cohesiveness and when someone distances themself to the group.

What is isolation?

3

A commonly used, but not effective technique wherein members are encouraged to say aloud any of their ideas.

What is brainstorming?

3

The four developmental phases teams go through proposed by Tuckman.

What is forming, storming, norming, and performing?

3

This type of conflict encourages friendly competition, stimulation of new ideas, and increased team effectiveness.

What is functional conflict?

4

The reasons as why people join a group.

What are common goals and common interest?

4

A theory that considers the effect of on individual performance when people work together on a task.

What is social loafing?

4

The type of problems wherein interacting groups outperform nominal groups in.

What are complex problems?

4

When a team is formed to solve problems but are not given sufficient authority to conduct their business, they may become unsuccessful.

What is lack of empowerment?

4

This ambiguity refers to lines of authority not being clear and conflict is most likely to result when new situations and relationships develop.

What is jurisdictional ambiguity?

5

This concept mitigates the negative consequences of isolation.

What is affiliation?

5

The act of a person doing the opposite because they believe that they are being intentionally influenced to take some particular action.

What is psychological reactance?

5

The tendency for groups to take more extreme positions than the positions of individual members.

What is group polarization?

5

Rather than forming in stages, teams develop direction and strategy in the first meeting, follow this direction for a period of time, and then drastically revise their strategy about halfway through the life of the team.

What is punctuated equilibrium?

5

A type of compromise that is falls within the settlement range of both sides and is deemed beneficial for all parties involved.

What is an acceptable compromise?