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The screen used when 1st pulling in an account number
What is CIS?
The first document searched when beginning to work a case
What is How to Read the Lost/Stolen Report?
In Visa (VROL) to key a chargeback this location pulls up the information to process
What is the Quick Search?
Within Actone, where do you see your work
What is My Items?
The loss type used when all transactions are MOTO
What is 06?
What is CWB (space) the account number?
The document that helps explains actions each tool bar provides
What is ActOne Fraud Toolbar's Overview?
The Adjustment Tran Code for chargeback Credits is always this?
What is 256?
Debit and Credit adjustments need to be done how
What is separately, to the new and fraud account?
The loss type used when all transactions have an Entry Mode of 05?
What is 04?
The field within the transaction detail that alerts if the Mastercard transaction is UCAF
What is the ELCT COMMR?
What is to Subscribe?
The level where the chargeback can be keyed
What is the Transaction Level?
The external status code can only be changed when on an SSR Number
What is after the Generate SSR button is selected?
The reason code used when the Entry Mode is 01 for Visa
What is 10.3?
What is CDE?
This step within the workflow allows assistance on How to Work a Transaction Under the FI's Chargeback Limit
What is Step 15?
Once the chargeback is keyed in Visa (VROL) what needs to be done in ActOne
What is keying the chargeback credit?
When can the loss type be changed
What is before adding the transactions?
The reason code used when all transactions are MOTO for Visa
What is 10.4?
The screen that starts the change of the external status code on an SSR account
What is the PI1?
This document allows assistance on how to update the CWB
What is ActOne Fraud - How to update the Combined Warning Bulletin (CWB)?
In the Edit Case, the Case Disposition changes to this once the chargeback is keyed
What is Chargeback Accepted?
Enrichment to the Association will allow this
What is the chargebacks are able to be keyed the same day?
The loss type used when the Lost/Stolen report specifically states Stolen
What is 01?