Adaptability Basics
Adapting at Work
Skills & Habits
Communication & Collaboration
Adaptability in Action
100

This term describes the ability to adjust your approach when circumstances change.

What is adaptability (or flexibility)?

100

When priorities suddenly shift mid-project, adaptable employees are good at doing this to their task list to focus on what matters most.

What is reprioritizing (or re-ordering priorities)?

100

Actively asking your manager and peers "How am I doing?" shows you value this, the input that helps you adjust and improve.

What is feedback?

100

This skill—giving someone your full attention and truly absorbing what they say—helps you adapt your response to what they actually need.

What is active listening?

100

This streaming giant adapted from mailing DVDs to online streaming, while rival Blockbuster failed to change and went under.

What is Netflix?

200

Adaptability is considered this type of skill, the kind that involves people and behavior rather than technical knowledge.

What is a soft skill?

200

This work arrangement, where employees split time between home and office, became a major adjustment for many professionals transitioning after the pandemic. 

What is hybrid work?

200

This trait means being receptive to new ideas and ways of doing things rather than insisting on "how we've always done it."

What is open-mindedness?

200

Adapting your approach to work through a disagreement with a colleague—rather than avoiding it—is this valuable interpersonal skill.

What is conflict resolution?

200

This ride-hailing company disrupted the taxi industry by adapting technology to how people get around.

What is Uber?

300

This is the belief that abilities and intelligence can be developed through effort, learning, and persistence.

What is a growth mindset?

300

This buzzword describes being skilled and comfortable using digital tools, a baseline expectation in most modern jobs.

What is digital literacy (or fluency)?

300

This skill—recognizing and managing your own reactions to change—helps you stay composed when things shift.

What is emotional intelligence (or self-regulation)?

300

A good communicator reads these unspoken signals—body language and tone—and adjusts their approach accordingly.

What are nonverbal cues?

300

This online retailer started by selling only books before adapting into an "everything store" and cloud computing powerhouse.

What is Amazon?

400

This adjective describes a person who bounces back quickly from setbacks and adversity.

What is resilient?

400

This term describes learning new skills to stay relevant as job requirements evolve.

What is upskilling (or reskilling)?

400

This habit of managing your hours well helps you absorb new tasks and priorities without becoming overwhelmed.

What is time management?

400

Adapting to written-only channels like chat and email means being extra clear to avoid this common pitfall.

What is miscommunication (or being misunderstood)?

400

This entertainment company adapted from a struggling animation studio into a theme-park and media empire after early setbacks.

What is Disney?

500

Being willing to step outside this familiar mental space is essential for adapting to new challenges.

What is your comfort zone?

500

This term describes the labor market of short-term contracts and freelance work, which demands constant adaptability from workers.

What is the gig economy?

500

This habit of setting clear, achievable targets gives you direction to adapt toward when circumstances change.

What is goal-setting?

500

When you and a colleague disagree on an approach, adapting by finding middle ground means reaching this.

What is a compromise?

500

This tech company started as a search engine and adapted into a maker of phones, browsers, and self-driving cars.

What is Google?