The person who developed Adaptive Leadership
Who is Heifetz?
How leaders encourage people to adapt - to face and deal with problems, challenges, and changes
What is Adaptive Leadership?
Implementing a new payroll system
What is Technical Challenges?
A metaphor for stepping back and getting the full picture.
What is Get on the Balcony?
The year Adaptive Leadership was developed
What is 1994?
The step where leaders must take a step back to understand the situation and get the bigger picture?
What is the first step according to Adaptive Leadership?
Shifting from a top-down to a collaborative culture
What is Adaptive Challenges?
Leaders must be open to listening to ideas of "outsiders" in a group.
What is Protect Leadership Voices from Below?
T/F: Characteristics > Position & Behavior
What is False?
The step that leaders assess to determine if the change creates challenges that are technical or adaptive
What is the second step according to Adaptive Leadership?
Reducing toxic workplace conflict
What is Adaptive Challenges?
Leaders need to encourage people to focus on the tough work they need to do.
What is Maintain Disciplined Attention?
Adaptive leadership is a subset of this framework
What is Complexity Leadership Theory?
The step where the leader must address issues accordingly
What is the third step according to Adaptive Leadership?
Updating software
What is Technical Challenges?
Leaders must help others recognize the need for change, but not become overwhelmed by the need of change itself
Focuses on the strategies and behaviors that encourage learning, creativity, and adaptation in complex organizational systems
What is Complexity Leadership Theory?
Systems, Biological, Service Orientation, & Psychotherapy
What are the 4 perspectives of Adaptive Leadership?
A workplace shifting to fully remote during the pandemic
What is Adaptive and Technical Challenges?
Leaders must analyze and diagnose between technical and adaptive
What is Identify Adaptive Challenges?