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If we don't do this, we can't see the customer's live camera feed.
What is requesting access?
This is the minimum duration inside area of interest that should be set.
What is 1 second?
This type of code has 5 digits.
What is an access badge/code?
This is the app for Honeywell users.
What is Total Connect?
This phrase means "try turning it off and back on again" in fancy tech support language.
What is "power cycle the device"?
This often solves 80% of minor camera connection issues.
What is rebooting the camera?
This is the most reliable notification type for recording rules.
What is push notifications?
This is where you would go to reset a customer's Virtual Keypad password.
What is Dealer Admin?
This device takes up 4 zone slots in programming.
What is a key fob?
This is the duress code that is programmed into most panels.
What is 2580?
This is what you should do when a customer has a communication failure on their IQ4 panel.
What is reboot the keypad?
A line drawn on the camera feed that will trigger a clip if someone or something crosses it.
What is a trip wire?
Customers should never do this to their door locks.
What is arm?
If a door sensor is reporting "open" but the door is closed, this part might be misaligned.
What is the magnet?
Only the customer can do this, and they have to use the desktop website.
What is creating additional logins?
Make sure the ground zone for the camera does not have any of these in it.
What is trees/bushes?
An "access denied" signal in Affiliated usually also includes this.
What is the reason it's denied?
This is where you can add additional clips to an account if the customer requires it.
What is the Service Package page?
This can be set up so the camera will make sounds like a whistle or make the lights flash on floodlight cameras when the camera detects motion.
What is perimeter guard?
This is how you connect to a network panel in remote link.
What is build the trap, set the trap, wait for the trap to work?