Enrollment
Dental/Health
Drug
HCSA/C&P
Web Accounts/Misc.
100

The equivalent of "Policy Number" in the AdjudiCare hierarchy

What is Group?

100
Should always be done by CSR when providing dental breakdown

What is a predetermination?

100

Name that appears on receipts for drug claims submitted EDI 

What is Assure ?

100
The tab in AdjudiCare to view claim history

What is Claims (or Claim Experience)?

100

If a plan has a sliding coinsurance, My PBC Benefits will always show this %

What is the lower amount / %?

200

Dependent and student age maximums will be displayed as

What are Notes?

200

AdjudiCare codes for health items can be found in this resource

What is the SCRM?

200

Pharmacy Carrier ID for National

What is 34?

200

Button you would select to view a particular member's HCSA balance

What is Check HCSA Balance?

200

Genesys workgroup for National

What is CS National?

300

Field used to view effective date

What is Coverage Date?

300
Combined deductibles or maximums can be found on this

What is Benefit Plan Details?

300

Screen that will display detailed information for Drug Exceptions

What is Card Exceptions?

300

Claim Experience will default to sort by this column

What is ID (claim item ID)?

300

Feature used to send additional receipts or doctor's notes

What is Supporting Documents?

400

Late Applicant information will appear as

What is Claimant Exception?

400

Hospital room predeterminations should be submitted for this amount

What is $195?

400

What screen will tell you how many BGTS a member has used in the calendar year?

What is Test Strip Limit Usage?

400

Tab used in AdjudiCare to view claim statements

What is Payment (Payment History)?

400

The Blue Cross that sells the policy

What is control plan?

500

Path to confirm if there is/are separate rules for children on the plan

What is Class > Quick View > Benefit Plan Conditions?

500
Dental Accident procedures must be performed within _______ maximum

What is 52 weeks?

500

ONLY PBC Control plan with an exclusive PPN model

What is Utopia Day Spa?

500

For 2022, this is the amount that was transferred from Nexus

What is Takeover Amount

500

Page used to find a member's online portal username

What is Online Claims Access User Accounts?