Listings
How many days in advance should photos be scheduled before going Coming Soon/Active in MLS?
Minimum 2 days:
1-day turnaround from the photographer, 1 day to process & place in MLS.
(Bigger properties may take 48 hours to be returned from the photographer)
What should be done with the signage at the end of the open house?
Swap/Replace sign rider and make sure our URL is always installed on bottom of the frame
Who are our preferred lenders?
Fairway Mortgage, Dean Opfer
NFM Lending, David Arocho
Where do you find the conference room reservation calendar?
Bottom of the daily digest
What are the client closing gift options for closings under $500K per TRG policy?
Cameron Mitchell $50 Gift Card or Vellabox
When should all required items be turned in for listings?
9am day of Coming Soon/Active
When is the Sale Pending Sign Installed?
Within 72 hours after In Contract
Name all CAP events
Apple Pie Event, Movie Screening, Hot Sauce
What do clients need to bring with them when they pick up the Truck or Van?
ID, insurance & $50.00 check deposit
What TRG lead source is required in addition to "Management Handoff"?
The original lead source that was provided by the member of management who handed the lead off to the partner agent.
Daily Digest
How much advance notice does the CSA need to get a task turned around?
48 hours
How many door hangers can be requested per home?
20
How many buyer & seller guides can you take to an open house?
2 of each
Where would you find updates on outstanding items needed for a current pending transaction?
Agent Pending Transactions Spreadsheet
What document in the listing packet needs a wet signature & when should this be turned in?
Stewart Authorization Document. At the time of Coming Soon/Active.
At what point in the staging process, can you remove inventory from Fancher?
Inventory is not to be removed until approved and coordinated by Amy
When should Open House requests be submitted if door hangers are being requested?
EOD Wednesday, if door hangers are being requested.
Noon, on Thursday if no special requests
What are the Front Desk office hours?
9:30-3
What is the most commonly missed item on "TRG transaction intake form" at time of submission?
Client Phone Number(s)
(Dotloop does not autofill this information unless it's been entered into the client's contact record - CH)
What forms must be completed when turning in listing paperwork to order photos?
Transaction Intake Sheet, Listing Info Sheet, ShowingTime Form, Exclusive Right to Sell Listing Agreement, Brokerage Exclusive Waiver, MLS Data Sheet
Where do Open House Directional signs go after your open house?
With you!...Car/home or individual office
What document needs to be submitted for Buyer Letter Requests?
Exclusive Right to Represent Buyer for Residential Property
What materials do you use to make a showing guide?
Report covers with binding bars.
Who is responsible for obtaining & providing HOA docs in a transaction?
Where can these documents be found?
Agents are responsible per TRG policy.
Docs can be found on Google drive if on hand from a previous transaction. Otherwise, follow up may be required with the seller, association, or title company to have docs ordered if necessary.